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salyky

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Computer freezes when accessing file

In August, my 14 year old was backing up our pictures using an Adobe Photo product that he downloaded from the Internet, I think his intent was to store them on his Ipod - the computer froze when he got to a certain picture and apparently shut down after he made attempts to close out when it wouldn't.  We have had increasing problems accessing the picture file to the point of now the computer freezes if I open it.  This originally only occured when I highlighted the offending file or tried to move the offending folder out of the file .  I had a similar problem a few years ago and worked with AVG on-line to solve it.  I remember going into Safe-Mode and trying to Zip the folder but I don't think that was what worked to isolate it.  This picture is still on my desk-top and may be the source of this problem as well.  I have tried going into Safe Mode and dragging the file out but to no avail. I have tried defragging my computer and have tried reinstalling pictures that I have on a CD for that one folder back into the folder but as I mentioned the problem has escalated to the point that I can't access my pictures in this  folder.  The folder contains about 4 years of our life in pictures!
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Peter Hart
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I would:
1) open "my computer" right click on the drive (c: ?)  choose propertiesm click on "Tools" tab along the top, choose Error checking - tick the "automatcally fix errors" and the "scan for and..." and start - this amy need a restart of the PC and when it does allow it to perform the test.
then afterwards try and access the disc.
2) if after that it still doesn't want to play ball - try - Start/all programs/accessories/system tools/restore
then follow thewizard to set the pc back to when it was working last.
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cpottercpotter
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salyky

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I have tried both of chilternPC 's suggestions - System Restore said it could not restore to several points that I tried  and I also bought Registry Booster which fixed some entries but not all.  Can't remember what happened with the computers fix errors tool but i also tried it and it  did not fix the problem.  I will try spinrite but need to backup files first.
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I apologize for not going forward with this I live on an island and have yet to get the opportunity to get off of it and get into the city to purchase a USB dirve so that I can back up my files.  I've looked at the Spinrite program and will purchase it.  chilternPC's last suggestion is way beyond my capabilities.
Forced accept.

Computer101
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