Bruce Gust
asked on
How can I save my client's settings if they have to reload the program?
I had to load a copy of Access 2000 on to my client's computer. Rather than upload just that app, however, I wound up inadvertantly uploading the entire Microsoft Office suite including Outlook 2000.
This is just a temporary thing that I've done for the sake of a presentation that we're doing. My concern is that her Outlook 2007 is now being "distracted." When you hit "Send / Receive," it would appear as though her settings have been confused and she can't communicate with the internet.
While I would like to think that her problem can easily be solved once I uninstall Office 2000, I wanted to check with the Experts to make sure that I don't make a bad situation worse.
I need to know, first of all, how I can save her folders etc. so if something goes south, I've been able to preseve what she currently has in her Inbox and saved emails. Secondly, I need to know what else I may need to be sensitive to so once I've eliminated Outlook 2000, I can know that her Outlook 2007 is back up and running.
Thanks!
This is just a temporary thing that I've done for the sake of a presentation that we're doing. My concern is that her Outlook 2007 is now being "distracted." When you hit "Send / Receive," it would appear as though her settings have been confused and she can't communicate with the internet.
While I would like to think that her problem can easily be solved once I uninstall Office 2000, I wanted to check with the Experts to make sure that I don't make a bad situation worse.
I need to know, first of all, how I can save her folders etc. so if something goes south, I've been able to preseve what she currently has in her Inbox and saved emails. Secondly, I need to know what else I may need to be sensitive to so once I've eliminated Outlook 2000, I can know that her Outlook 2007 is back up and running.
Thanks!
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Some of the files names are the same. Right click the file and select Properties. Check the creation date.
ASKER
If she hasn't used Outlook 2000 at all, I don't have to back those up but will the difference be obvious as far as which files in her Documents and Settings folder belong to 2000 and which belong to 2007?