error message :You don't have permission to access . when i try to download ZIP file

Posted on 2007-10-20
Last Modified: 2013-12-21
Dear All,
I have SUN Solaris 10 websever  oracle -EBS 10-
There is a HTML page user can read documents though their browser its PDF.XLS and ZIP files
They can read PDF or XLS but when they trying to access ZIP file, the following error message they are facing:

304 Forbidden
You don't have permission to access (/OA_HTML/11idoc/acrobat/ -as example) on this server

Even if I change the permission to 777 or to other will face same error message
But if I will change the extension  name  from to xxx.old for example and HTML code to point to the same file , I can download the file

Question by:nnnddd
    LVL 6

    Accepted Solution

    do you have a zip package installed

    you can find it here

    are you opening xxx.old in the same way as

    can you able to extrat the zip file when opening xxx.old?

    What command are you using to open zip?
    Are you using GUI or CLI method?

    these question answer will give me and other more information to solve the problem

    Javeed Abdul

    Author Comment

    Thanks Javeed ,
    How can I install zippackage?
    Yes same way Im opening the xxx.old  as
    Yes after download the file, I can extract it
    Actually, its GUI through internet explorer or by other explorer like firefox   this I a windows client machine
    and the Server is Solaris webserver  ,
    Note: that same application is running under windows server with same HTML code with same client not given same problem and its working fine

    Author Comment

    its need to install zip package on server ?
    I need to open zip file on the client computer not on server !
    LVL 48

    Expert Comment

    By default, Solaris 10 comes with zip/unzip.

    It is in /usr/bin

    Have a look in the webserver error log to see if it gives you some more clues as to why you are getting a 403 error.
    LVL 6

    Expert Comment

    >>>They can read PDF or XLS but when they trying to access ZIP file, the following error message they are facing:<<<

    pdf you can open on Webbrowser with out downloading it
    Not sure about XLS .. could be the same
    but zip needs download on local system and then needs to be unzipped
    As you saying same same zip file file if renamed to xxx.old then you having no problem

    create another new zip file and see if the problem having to .ZIP extention or only to one file

    >>>>>Note: that same application is running under windows server with same HTML code with same client not given same problem and its working fine<<<<
    i didn't understood this line

    Thanks for correcting me .
    I think solaris 8 and 7 don't have zip by default

    Question for you
    How to determine what packages are  already installed by default in Solaris 10.?
    How did you find out zip /unzip comes in solaris by Default


    LVL 48

    Expert Comment

    Solaris 10 packages are just the same as any other Solaris version

    pkginfo -l

    will list all installed packages.

    I know zip/unzip comes with Solaris by default as it is in /usr/bin on all the Solaris 10 systems I look after.

    Author Comment

    SUNWzip package is installed !
    Once click on the link for any zip file it gives this same error message that mean open or download same !!
    I mean by windows server : same application is running on windows server but without error message zip files or PDF are accessible

    thanks again
    LVL 48

    Expert Comment

    I think to progress this any further, you're going to need to check the webserver error log to see if it has any more detail as to why it's getting a permission denied error.

    Author Comment

    Hi all,
    i got the solution from Oracle

    Starting with AD patch 2902755 going forward,
    file apps_ux.conf and apps_nt.conf delivers version 115.30 or higher
    which includes the fix for a security breach issue.

    You can no longer open an attachment of type .zip, .class, and .java.
    Resolution navigation:

    Revised fron earlier version.

    If you wish to defeat this security measure (not recommended),
    go to the directory $FND_TOP/admin/template
    and edit apps_ux.conf and or apps_nt.conf to remove any or all the file types
    that are currently disallowed.

    Stop all services (
    Start all services (

    Thanks ,

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