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CEICW is failing on Email Configuration and RPC is not working

When running the CEICW wizard, it fails on Email Configuration.  The only 2 errors I seein the icwlog.txt file are:

Error 0x80005000 returned from call to Enabling Wireless admin for OMA().
Error 0x80005000 returned from call to CEMailCommit::Commit().

Aside from this, my RPC over HTTPs is no longer working.  My clients cannot connect to their email through Outlook at home.  Outlook Webmail is still functional though.  I am thinking there is some relationship between the CEICW failing and RPC not working.  I recently ran the CEICW wizard after replacing a failed DSL modem.  Not sure if this triggered an error, but someone at the client shop attempted to install a 2wire dsl modem without talking to me and ran the installation disk. ERRR...  I think initially this changed some setting for the 2 NICs, or at least the ISP/External NIC.  I was able to easily correct this and get them back on the Internet, but like I said the CEICW fails on Email Configuration and RPC will not work.  We are also using a Netopia DSL modem instead in PPP over Ethernet.

The server is a SBS R2 w/ Exchange SP2
0
ohmErnie
Asked:
ohmErnie
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2 Solutions
 
Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
The 2Wire Install disk very will could have caused the problem.  It may actually modify the HOSTS file on the server.

Please check to make sure that isn't the case, or if it is, restore it to it's default.

Also, please post a complete IPCONFIG /ALL from the SBS.

Jeff
TechSoEasy
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ohmErnieAuthor Commented:
Here is the complete IPCONFIG...I masked the ISP a little for precautions.

C:\>ipconfig /all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : SSI-SBS
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Unknown
   IP Routing Enabled. . . . . . . . : Yes
   WINS Proxy Enabled. . . . . . . . : Yes

Ethernet adapter ISP DSL Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Broadcom BCM5708C NetXtreme II GigE (NDIS
 VBD Client)
   Physical Address. . . . . . . . . : 00-18-8B-51-49-2A
   DHCP Enabled. . . . . . . . . . . : No
   IP Address. . . . . . . . . . . . : 68.254.xxx.xxx
   Subnet Mask . . . . . . . . . . . : 255.255.255.248
   Default Gateway . . . . . . . . . : 68.254.xxx.xxx
   DNS Servers . . . . . . . . . . . : 10.10.10.20
   NetBIOS over Tcpip. . . . . . . . : Disabled

Ethernet adapter Server Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Broadcom BCM5708C NetXtreme II GigE (NDIS
 VBD Client) #2
   Physical Address. . . . . . . . . : 00-18-8B-51-49-2C
   DHCP Enabled. . . . . . . . . . . : No
   IP Address. . . . . . . . . . . . : 10.10.10.20
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . :
   DNS Servers . . . . . . . . . . . : 10.10.10.20
   Primary WINS Server . . . . . . . : 10.10.10.20
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
Well, you have a problem there... because you have somehow blocked the DNS Suffix which should be your .local domain name.

Please make sure that the DNS Tab of each of your NIC's has "Append parent suffixes of the primary DNS suffix" checked as well as "Register this connection's addresses in DNS".

Jeff
TechSoEasy
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ohmErnieAuthor Commented:
These settings are checked were checked on the Server Local Area Connection.  The Register this connection... was not on the ISP connection.  I checked it and the results are the same, but maybe it takes awhile?
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
No, it doesn't take awhile.

How about running SYSTEMINFO at a CMD prompt and posting those results here?

Jeff
TechSoEasy
0
 
ohmErnieAuthor Commented:
C:\>systeminfo

Host Name:                 SSI-SBS
OS Name:                   Microsoft(R) Windows(R) Server 2003 for Small Busines
s Server
OS Version:                5.2.3790 Service Pack 2 Build 3790
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Primary Domain Controller
OS Build Type:             Multiprocessor Free
Registered Owner:          First Last
Registered Organization:   Company
Product ID:                74995-067-2886774-42437
Original Install Date:     3/24/2007, 12:48:17 PM
System Up Time:            0 Days, 21 Hours, 1 Minutes, 15 Seconds
System Manufacturer:       Dell Inc.
System Model:              PowerEdge 2900
System Type:               X86-based PC
Processor(s):              2 Processor(s) Installed.
                           [01]: x86 Family 6 Model 15 Stepping 6 GenuineIntel ~
1995 Mhz
                           [02]: x86 Family 6 Model 15 Stepping 6 GenuineIntel ~
1995 Mhz
BIOS Version:              DELL   - 1
Windows Directory:         C:\WINDOWS
System Directory:          C:\WINDOWS\system32
Boot Device:               \Device\HarddiskVolume2
System Locale:             en-us;English (United States)
Input Locale:              en-us;English (United States)
Time Zone:                 (GMT-05:00) Eastern Time (US & Canada)
Total Physical Memory:     2,047 MB
Available Physical Memory: 427 MB
Page File: Max Size:       3,944 MB
Page File: Available:      2,330 MB
Page File: In Use:         1,614 MB
Page File Location(s):     C:\pagefile.sys
Domain:                    domain.local
Logon Server:              \\SSI-SBS
Hotfix(s):                 66 Hotfix(s) Installed.
                           [01]: File 1
                           [02]: File 1
                           [03]: File 1
                           [04]: File 1
                           [05]: File 1
                           [06]: File 1
                           [07]: File 1
                           [08]: File 1
                           [09]: File 1
                           [10]: File 1
                           [11]: File 1
                           [12]: File 1
                           [13]: File 1
                           [14]: File 1
                           [15]: File 1
                           [16]: File 1
                           [17]: File 1
                           [18]: File 1
                           [19]: File 1
                           [20]: File 1
                           [21]: File 1
                           [22]: File 1
                           [23]: File 1
                           [24]: File 1
                           [25]: File 1
                           [26]: File 1
                           [27]: File 1
                           [28]: Q147222
                           [29]: KB933854 - QFE
                           [30]: SP1 - SP
                           [31]: KB926666 - Update
                           [32]: KB928365 - Update
                           [33]: Q927978
                           [34]: Q936181
                           [35]: IDNMitigationAPIs - Update
                           [36]: NLSDownlevelMapping - Update
                           [37]: KB925398_WMP64
                           [38]: KB929969 - Update
                           [39]: KB931768-IE7 - Update
                           [40]: KB933566-IE7 - Update
                           [41]: KB938127-IE7 - Update
                           [42]: KB939653-IE7 - Update
                           [43]: KB914961 - Service Pack
                           [44]: KB921503 - Update
                           [45]: KB924667-v2 - Update
                           [46]: KB925876 - Update
                           [47]: KB925902 - Update
                           [48]: KB926122 - Update
                           [49]: KB927891 - Update
                           [50]: KB929123 - Update
                           [51]: KB930178 - Update
                           [52]: KB931784 - Update
                           [53]: KB931836 - Update
                           [54]: KB932168 - Update
                           [55]: KB933360 - Update
                           [56]: KB933729 - Update
                           [57]: KB933854 - Update
                           [58]: KB935839 - Update
                           [59]: KB935840 - Update
                           [60]: KB935966 - Update
                           [61]: KB936021 - Update
                           [62]: KB936357 - Update
                           [63]: KB936594 - Update
                           [64]: KB936782 - Update
                           [65]: KB941202 - Update
                           [66]: XpsEPSC
Network Card(s):           2 NIC(s) Installed.
                           [01]: Broadcom BCM5708C NetXtreme II GigE (NDIS VBD C
lient)
                                 Connection Name: ISP DSL Connection
                                 DHCP Enabled:    No
                                 IP address(es)
                                 [01]: 68.254.xxx.xxx
                           [02]: Broadcom BCM5708C NetXtreme II GigE (NDIS VBD C
lient)
                                 Connection Name: Server Local Area Connection
                                 DHCP Enabled:    No
                                 IP address(es)
                                 [01]: 10.10.10.20

C:\>
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
At this point, I'd delete your Small Business SMTP Connector and let the CEICW recreate it... that should hopefully resolve your problem.

FYI, this is a common way to correct problems with settings on the Small Business SMTP Connector.

Jeff
TechSoEasy
0
 
ohmErnieAuthor Commented:
I deleted the SMTP connector and tried to run CEICW to recreate it, but CEICW failed and the SMTP connector was not recreated.  I had to manually create it.
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ohmErnieAuthor Commented:
FIXED!!!  I found a warning (414) in the Event Viewer under DNS Server and researched that a little bit along with what you said in your post about blocking the DNS suffix domain.local.  I found this kb article from another experts post about a corrupt registry key and followed it.

http://support.microsoft.com/kb/888048

Doing an IPCONFIG /ALL I am now able to see the missing domain, sucessfully run the CEICW and use my exchange activesync..still need to figure out the RPC over https for Outlook 2007 (2003 works), but I must be close now.  Thanks for your help!
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
Glad you got it figured out.  FYI, RPC/HTTPs is NO different at all for Outlook 2007 than Outlook 2003.  I've been running it on my Outlook 2007 for months now.  Make sure that you follow the EXACT steps outlined in the Configure Outlook via the Internet link on the Remote Web Work Place Main Menu (this is customized for your specific installation).

It may very well have something to do with your problem above... so check out the instructions now that you've successfully run the CEICW.

Jeff
TechSoEasy
0
 
ohmErnieAuthor Commented:
RPC did start to work again shortly after.  Thanks again!
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