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Planning uninstall of Symantec AV small business and install corporate edition

Posted on 2007-10-20
Medium Priority
Last Modified: 2013-12-09
I'm currently running Symantec Antivirus 10.0.1000 Small Business Edition which requires upload current .SLF files every 1 or 2 yrs.  Apparently there was a little mixup with the reseller where Corporate Edition which never has this license requirment should have been installed.

Long story short to clean this mess up, I need to uninstall Small Business Ed from 5 Win2K3 servers and 15 WinXP pcs. What is the proper order in staging the uninstalls & reinstalls?  Here's my current plan:

1. Uninstall SSC on parent AV server, reboot
2. Install SSC for Corp ED, reboot
3. Uninstall AV clients from the other servers one at a time, reboot, followed by push of Corp Ed client via push from SSC.
4. Repeat previous step for the pcs.

I'm trying to minimize overall downtime, risk exposure after uninstalls. Do you see any gotchas here? Improvements?
Question by:exhaust

Accepted Solution

dom_admin earned 1500 total points
ID: 20117679
I think your plan looks allright... Especially when considering your requirements to downtime and minimum risk.

An alternative would be to remove all software from all servers and clients and then install right away... It should be possible to do overnight, which would also minimize your "time at risk".


Author Comment

ID: 20230448
Reinstall was a success!

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