Outlook Web Access was working, now cannot display attachments, or reply or forward mail.

Posted on 2007-10-21
Last Modified: 2008-01-09
Windows Server 2003 (Small Business) SP2 including Exchange 2003
Windows Server 2003 running Terminal Server

Outlook Web Access has been in use for over a year.  Recently some users have been unable to open attachments, or reply to or forward messages.  If they click on the attachment, they see a blank area (where the attachment or image should be displayed) and a small "x".   Has this functionality become broken due to an automatic update from Microsoft?
Question by:4RunnerBob
    LVL 18

    Accepted Solution

    try re-running the connect to internet wizard from the server manager.
    Start > All programs > administrative tools > Sever management
    from the server manager goto "internet and email" then click in the right pane on "Connect to the internet" and follow the prompts.
    LVL 74

    Assisted Solution

    by:Jeffrey Kane - TechSoEasy
    There has been some updates to how OWA handles things... so the first thing to have users do is to clean out their Temporary Internet Files and see if that doesn't resolve the problem.


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