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Exchange OMA is claiming my certificate is invalid on my Small Business Server

I purchased a GoDaddy Secure Certificate for my company back in February to install on our Exchagne 2003 SP2 server. I chose this certificate because i would not have to install a certificate on all the mobile devices that connect to Exchange. Recently, I purchased this same GoDaddy certifcate for another companies Small Business Server. There mobile devices are saying there is an issue with the servers security. Webmail works fine without any certificate warings, but any mobile (exchange activesync or OMA) is saying invalid certificate. Any ideas?

dhoustonie

I had this issue before with Godady and it proved to be the order that the certificates for Godaddy were installed on the server to create the right certificate chain.
Check out these to links as they helped me resolve it:
http://www.amset.info/ssl/gd-root-install.asp
and
http://www.amset.info/ssl/wmerror.asp

HTH
David

dhoustonie

Also a few things here:
https://www.experts-exchange.com/questions/22723319/wm-5-0-and-exhange-do-not-sync-with-godaddy-cert-but-work-with-self-signed-cert.html

David

ohmErnie

ASKER

David,

I installed the intermediate cert to the correct folder and am still having issues. I am also not seeing the four levels down like in the second link you sent.

I went into IIS and removed the cert completely and went to godaddy to perform a re-issue, but when doing so I get a message stating that this cert has already been installed on another system. Basically I was trying to start from scratch. I had to import my exported backup cert to get me at least working in a web browser. OMA is still an issue. How can I remove all the godaddy certs and try again...this may help now that I have these links.

Jeffrey Kane - TechSoEasy

Sometimes you still need to install GoDaddy's root certificate on some mobile devices.

Please see the instructions for that at the bottom of https://certificates.godaddy.com/InstallationInstructions_alt.go

Jeff
TechSoEasy

ohmErnie

ASKER

I have the certificate listed on my device. I am using this same GoDaddy type of cert on another exchange server for a different organization and it works on my phone. hmmm...

Jeffrey Kane - TechSoEasy

Are you trying to connect the same phone to two separate Exchange Servers? Because you can't do that.

Jeff
TechSoEasy

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dhoustonie

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ohmErnie

ASKER

Jeff... I am only using the web browser to connect to the OMA site in question. So I am only trying to connect to one.

David...I will give this a shot later tonight.

ohmErnie

ASKER

David your last post helped! I removed all the previous certs in the 3 locations and re-imported in the appropriate order and it worked. I am no longer prompted with an invalid certificate on my phone. But, when I try to use Exchange activesync, I get a 0x85010014 error...which is an improvement I guess. I will see if I can resolve this one :) thanks!