Posted on 2007-10-21
Last Modified: 2012-06-27

I am getting the "IRQL-NOT-LESS-OR-EQUAL" message during the installation of windows/xp OR windows 2003 server operating systems. However, I am able to install WIndows Vista successfully.
Any suggestions how to overcome this error while installing XP or 2003 server?

Question by:chtvrao
    LVL 1

    Expert Comment

    Is this a new system??  I would test the memory.  Most install problems I've seen with xp stem from this.  
    Here's a link to download a preset ISO for memtest 86+
    LVL 14

    Expert Comment

    Could be memory problems, but this error is often associated with device drivers.  

    If you could give us some details about your system - maker, model, configuration, we might be able to give you more detailed advice.

    Shooting in the dark, you might need to install the most recent drivers for your disk subsystem.  These can usually be obtained from the system manufacturer and  installed using the 'F6 for new drivers' function off the first installation screen for XP and Server 2003 or added to a custom installation CD.



    LVL 3

    Expert Comment

    If this is a new computer, it may caused by incompatible driver (maybe it's display driver) which only work under Vista. Maybe XP or Windows 2003 do not have a correct build-in driver for it.

    Author Comment

    Yes. This is a newly assembled system. Configuration is Intel DG33BU, with E6850 @3.0GHz and 4GB DDR II @667 RAM (Kingston brand - 4 x 1GB in 4 slots available on the motherboard), Seagate 40GB IDE Hard disk, LG L1953S 19" LCD monitor, Sony DRU830A DVD RW drive.
    The error message I notice while installing WIndows 2003 Server - Standard version is
    STOP: 0x0000000A (ox00000010, 0x00000002, 0x00000000, 0x805527BC)

    While I tried to install windows/xp professional, I got the following message.
    STOP: 0x0000000A (ox00000010, 0x00000002, 0x00000000, 0x80523E78)

    But when I installed Vista Ultimate, there is no problem.

    I am yet to check the memorytest.
    LVL 14

    Accepted Solution

    Looking at the Intel support site for the DG33BU, I came across this statement:

    Windows Server* 2003: Intel® Desktop Boards do not support Windows

    It can be found on this page under the heading 'Operating System Compatibility'

    Regarding XP, there are some notes about PCI device driver problems but the STOP error listed is not the same as the one you are showing; in addition it applies ONLY to pre-SP2 versions of Windows XP.

    The message is as follows and is on the page referenced above:
    Stop Error on PCI.SYS during Windows XP Installation

    If you are installing Windows XP on an Intel® Desktop Board that includes PCI Express* support, you must use Windows XP with Service Pack 2, otherwise you may see the following blue screen error during installation:

    ***stop 0x0000007E ( oxc 0000005, oxf9a380bf, oxf9e84208, oxf9e834208, 0xe9e83f08
    *** PCI.SYS address f9a380bf base at f9a31000, date stamp 3b7d8ssc

    If you do not have an installation CD that includes Service Pack 2, you can create a slipstream CD.


    There is also a reference to RAID/AHCI drivers as follows:


    Cannot Load RAID/AHCI Drivers on System without Floppy Connector

    If you are using Microsoft Windows XP, the Intel® Matrix Storage Manager driver must be loaded during operating system installation using the F6 installation method. This is required in order to install an operating system onto a hard drive or RAID volume when in RAID mode or onto a hard drive when in AHCI mode. By default, Windows Setup assumes you are using a floppy diskette.

    Some Intel Desktop Boards do not include a floppy drive connector; therefore you will not be able to use the standard F6 floppy method. In this case, you have the following options to load the driver

    Use an external USB floppy drive. Microsoft lists compatible USB drives at Article ID 916196  .
    Create a slipstream CD that includes the F6 driver files.


    I'm not sure what error this will generate, but I believe it will just give you a 'hard disk not found' error rather than the one you are citing.

    Regardless, you might want to use the Intel-supplied drivers during your install, going through the 'F6' process or using the 'slipstream' method referenced on the Intel page (there are several links to slipstream tutorials on the page I reference above).

    LVL 14

    Expert Comment

    My last post was a bit scrambled - the second line should have read:

    Intel® Desktop Boards do not support Windows Server* 2003

    and the complete bullet point from the cited Intel document is:

    'Windows Server* 2003: Intel® Desktop Boards do not support Windows Server 2003. There are no drivers available for this operating system.'

    I hope this did not cause confusion - the implication of my original phrasing is that the board does not support Windows; that is not true.  

    The OS support matrix for Intel Desktop boards can be found here:

    it indicates that Windows XP <IS> supported on the DG33BU and the link to the Windows XP Professional Drivers is below:

    This does not specifically answer your query regarding the STOP errors in the XP installation.  The only new suggestion I have, beyond my previous post, is to check that your BIOS is up to date (the current release is 0293, dated 10/2/07).



    Author Comment

    I accept the suggestion by Warrenbuckles eventhough I sorted out the problem myself before seeing this response. I had done three changes (so I am not sure which reolved the issues)  and they are as follows.

    1. I changed the jumper settings on the hdd. Latest being the Cable Select. Earlier the top pins of 2nd and 3rd rows were connected.

    2. I removed the usb cable connecting the machine to the internet broadband modem during the installation. Earlier it was connected.

    3. I used Windows/xp with Service Pack2 for xp installation, Earlier it was windows/xp only (without sp2) . This is where Warrenbuckles solution matches with what I did.

    Finally, I was able to successfully install the Windows 2003 server also when I used Windows 2003 Server with R2.

    Thanks for all the help and congratulations to Warrenbuckles for getting my 250 points

    LVL 14

    Expert Comment

    Thanks for the points, Rao - I'm glad to see you were able to get Server 2003 running on that board despite Intel's best intentions.

    Expert Comment

    Turn off the Flash Memory Module in the BIOS

    If using SATA drives make sure ATA is chosen and not AHCI in the BIOS

    Featured Post

    Courses: Start Training Online With Pros, Today

    Brush up on the basics or master the advanced techniques required to earn essential industry certifications, with Courses. Enroll in a course and start learning today. Training topics range from Android App Dev to the Xen Virtualization Platform.

    Join & Write a Comment

    Issue: Unstable cursor in Windows XP and Windows runs extremely slow in that any click will bring up the Hour glass (sometimes for several seconds before giving you what you want) . Troubleshooting Process and the FINAL FIX: This issue see…
    For both online and offline retail, the cross-channel business is the most recent pattern in the B2C trade space.
    To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
    Here's a very brief overview of the methods PRTG Network Monitor ( offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…

    745 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    16 Experts available now in Live!

    Get 1:1 Help Now