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ntran80 asked on

Second Exchange Server unable to recieve emails

I have added a second Exchange 2003 server to an existing domain.
I am able to move mailboxes from the first Exchange server, but unable to receive emails for the accounts reside on the second Exchange server.  
Under the first Exchange's queues, I am seeing messages undeliverable display under the second Exchange server. The strange part is I am able to send outbound emails.
Active DirectoryExchangeMicrosoft Server OS

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wingatesl

8/22/2022 - Mon
wingatesl

Do you have any type of firewall or AV software installed on the exchange server? In the message queue what is the reason stated for the failure? It should be near the bottom of the queue window
drawlin

Is the new Exchange server a member of the same site as the first?
Coolie Sheppard

if u just added that second exchange server, i'm assuming that is your back end server and the first one is the front end server.  also, in system manager of the front end server, you configured it by checking the "this is a front end server"


then also you configured routing on it so it can relay messages from the front to the back.  




take a look at this:


http://technet.microsoft.com/en-us/library/3beec46b-188a-4067-9f1e-c9fe17e1cb9f.aspx


http://support.microsoft.com/kb/822929
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rwheeler23
wingatesl

Front-End servers do not hold mailboxes. The routing group connector is reguired to send the mail to another server only if the mail is destined to leave the domain.
ASKER
ntran80

wingatesl:
Symantec Virus scan is installed. It's also installed on the first Exchange server and have been in operations for years.
The queue display:
the second server name, STMP / Default SMTP Virtual Server Active Number of Messages (5)
The bottom display: No addtional information available.

drawlin:
Yes.


cshepfam:
No, this not a back end server. I added the second server because the first server performing is slacking since it's running on older hardware. The goal is move all mailboxes to the second server.
wingatesl

From the old exchange server telnet to the newserver port 25 and type "helo testdomain.com" and paste the response please
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wingatesl

lets take it a step further
type
helo testdomain.com
mail from:tester@testdomain.com
rctp to:<Real Email on that server here>
data
testing email
.
Then hit enter
remember no spaces before or after the colons!
ASKER
ntran80

wingatesl:
I got inbound messages. What do you think?
wingatesl

Under your routing groups do you have any connectors? How about under members who is master/member?
I started with Experts Exchange in 2004 and it's been a mainstay of my professional computing life since. It helped me launch a career as a programmer / Oracle data analyst
William Peck
ASKER
ntran80

wingatesl:
I don't see a routing group. I do see "connectors" and it's empty
No sure where I can find members group?
PeterCalder

To view routing groups in ESM right click on your exchange organisation and go to properties.
Put a tick in display routing groups. You might as well do administrative groups as well.
If your machines are in different routing groups you will need to create a connector.
wingatesl

Right click your organization name in the system manager and select the display administrative and display routing groups
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ASKER
ntran80

PeterCalder & wingatesl:

Under first routing group/connectors: no items to show in this view

Under members, it's showing the first exchange as "master" second Exchange as "Member"
wingatesl

Under the first exchange server's protocols,smtp properties check under delivery, advanced. Make sure there is no smart host listed
ASKER
ntran80

wingatesl:
Sorry, I did not know this matter otherwise I would have mention it.
 Yes, I do have smart host listed. We use a 3rd party company to monitor our emails spam/viruses.
All inbound/outbound messages are filters.
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wingatesl

lets take that out temporarily and give it a shot. Then we will take care of getting it back in
ASKER
ntran80

Took out the smarthost. Same problems
ASKER
ntran80

Wait. Messages are starting to come in. I guess I need to wait little longer.
So should I add the smarthost entry to the second Exchange server?
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ASKER
ntran80

Or should I point second Exchange server smarthost entry to first Exchange server?
wingatesl

no we need to set up an smtp connector. Under the first routing group, connectors make a new SMTP connector. Name it internet. Select forward all mail to the following smarthosts. Then click address space, add, smtp, and leave the default *
Then send a couple test messages
wingatesl

That works for both servers but still allows the smtp service in IIS to route mail between the two servers. It only has to be configured that one time and it works organization wide. There is nothing to do on the other server.
Your help has saved me hundreds of hours of internet surfing.
fblack61
ASKER
ntran80

It asked to specific "local bridgeheads" server in the general tab.
Should I choose the first Exchange server?
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wingatesl

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ASKER
ntran80

You did it, great job!!!
Thanks for the help
wingatesl

My pleasure!
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