troubleshooting Question

No Sound on Dell Inspiron 2500 Windows 2000

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Positive_Coaching_Alliance asked on
Laptops NotebooksMicrosoft SQL Server 2005Microsoft Hardware
4 Comments1 Solution844 ViewsLast Modified:

The non-profit organization that I work for has a surplus Dell Inspiron 2500 with Windows 2000 Professional.  I am setting up this system to use it as a basic system to provide MS Power Point and Windows Media Player for the sales team so that they can conduct their PPT presentation and show videos displayed on an Epson LCD.

The LCD and Power Point works fine, but I am having problems with the sound when I launch the video using Windows Media Player. I've also tried using Adobe Flash and I still encountered the same problem.  I've reinstalled the Dell driver for the Sigmatel 9700 AC97 Audio Driver version A03 on the system and the installation completed successfully.  At this point I do not know what more I can do to resolve my sound issue.  Can someone please direct me to where or how I can resolve this issue?

Your help and advice is greatly appreciated.

Thank you,

Positive Coaching Alliance

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