troubleshooting Question

Exchange 2003 OWA cached credential problem

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dfritschleFlag for United States of America asked on
Email SoftwareExchange
7 Comments1 Solution816 ViewsLast Modified:
We have several users that are having credential problems with OWA.  If you open internet explorer and type in "server/exchange", it will normally pass the users credentials and open OWA.  On a few of our users it will instead open up an authentication box.  The thing is, when the box comes up it has the wrong username listed as in: domain\john when it really belongs to say Nancy.  It is not tied to the pc, when i log in and try it everything works fine.  If the user moves to another computer the problem follows them.  Hopefully someone has seen this problem, and I have put enough info in this question.


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