icepick94
asked on
Having trouble connecting to streaming media with Media Player 11
I have searched the internet and have not been able to find an answer to this question.
When I click on this link in my browser, Media Player comes up and says that it cannot connect and gives me this error code: C00D11B3. Now, I know the server is online because it is sitting right next to me. I can ping it from ouside the building. I can connect to it if i put the address into Media Player. Media Player absolutly refuses to play it if I click on the link on the webpage.
My customers are complaining about the same issue. I know its not just me.
Why does Media Player refuse to connect to this link from the web browser? I can manually enter it and it works fine, but it won't work if I click the link.
www.kpay.com is the website.
mms://69.62.207.203:8500 is the actual server address.
This is a Shoutcast Server.
Up front answers:
I have pinged the server and its online.
I have connected to the server by choosing file-> open url, and putting the link in manually.
Windows XP and Vista Ultimate are having this issue.
Internet Explorer 7
Media Player 11
When I click on this link in my browser, Media Player comes up and says that it cannot connect and gives me this error code: C00D11B3. Now, I know the server is online because it is sitting right next to me. I can ping it from ouside the building. I can connect to it if i put the address into Media Player. Media Player absolutly refuses to play it if I click on the link on the webpage.
My customers are complaining about the same issue. I know its not just me.
Why does Media Player refuse to connect to this link from the web browser? I can manually enter it and it works fine, but it won't work if I click the link.
www.kpay.com is the website.
mms://69.62.207.203:8500 is the actual server address.
This is a Shoutcast Server.
Up front answers:
I have pinged the server and its online.
I have connected to the server by choosing file-> open url, and putting the link in manually.
Windows XP and Vista Ultimate are having this issue.
Internet Explorer 7
Media Player 11
ASKER
I found all that with a simple Google search. I was hoping for a more in-depth answer. It seems that its hit or miss on the client side. Still have not figured it out.
If the client opens media player and puts the url in, it works everytime. If they click the link on the website, it fails. Its almost like the transfer of the url between IE and Media Player is getting malformed somehow. This is not on a single system. Its all over the place.
Thanks for the comment!
If the client opens media player and puts the url in, it works everytime. If they click the link on the website, it fails. Its almost like the transfer of the url between IE and Media Player is getting malformed somehow. This is not on a single system. Its all over the place.
Thanks for the comment!
Yes i know but it's just a porocess of elimination and I work pretty late now and often cant get back to you asap.
If they click the link on the website<< may indicate a firewall issue, where is WMP? is it on the server being shared? Or on the client pc.
What have you checked?
Is it only with this client?
To click on a live stream it needs the media player to be the default player.
Some things to check, don't know what you have
Which version of media player? WMP 11?
firewalls?
Norton?
Any errors such as access denied?
security in IE, all at defaults
what version of IE?> IE7?
is somethign blocking it.
Have you checked accept all cookies?
checked the privacy settings added the site to trusted?
Try a simple non DRM media player
such as Winamp free version
http://www.winamp.com/
or VLC
http://www.videolan.org/
This is my favourite streamimg page
Soma FM do they play okay?
in Winamp? or your media player, just to see if it is the page you are accesing or the media player settings are not right.
http://somafm.com/
check the events erors in administrative tools event viwer applications erors?
willl get back to you in 24 hours. hope something clicks.
Regards Merete
If they click the link on the website<< may indicate a firewall issue, where is WMP? is it on the server being shared? Or on the client pc.
What have you checked?
Is it only with this client?
To click on a live stream it needs the media player to be the default player.
Some things to check, don't know what you have
Which version of media player? WMP 11?
firewalls?
Norton?
Any errors such as access denied?
security in IE, all at defaults
what version of IE?> IE7?
is somethign blocking it.
Have you checked accept all cookies?
checked the privacy settings added the site to trusted?
Try a simple non DRM media player
such as Winamp free version
http://www.winamp.com/
or VLC
http://www.videolan.org/
This is my favourite streamimg page
Soma FM do they play okay?
in Winamp? or your media player, just to see if it is the page you are accesing or the media player settings are not right.
http://somafm.com/
check the events erors in administrative tools event viwer applications erors?
willl get back to you in 24 hours. hope something clicks.
Regards Merete
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Here is a couple I found that may have a solution.
Q: WMP thinks I'm always offline (or returns error 0xc00d1126 or 0xC00D11B3).
http://www.zachd.com/pss/pss.html#offline
Here are a few basic sections that you should cover installing shourcast server
http://www.shoutcast.com/download/serve.phtml
Hope it assists you
Merete