troubleshooting Question

Outlook hangs when replying to messages

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gerlis asked on
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A client's PC

Outlook 2003, suddenly started having problems with Outlook when replying to messages. It hangswhilst in the Reply message.
Nothing untowards running in tasks.
Send/Receive OK.
Also creating a new email sometimes hangs.
I have since updated it  to Office SP3.
Ran full scans(Ccleaner, Ad-aware) including MS Onecare, it has fully functioning Norton Internet Security (I have disabled it and still same problem).
Uses Word as editor
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