troubleshooting Question

Spellcheck is freezing outlook

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cwftechFlag for United States of America asked on
Email SoftwareExchangeOutlook
5 Comments1 Solution10406 ViewsLast Modified:
Hi Experts!

I'm running into a bit of a problem with one of my clients.

They have a Dell Optiplex 745 running XP Pro.
intel core 2 6400
1gb ram
all office and windows updates are current as of (10/29/07)
Brand new, out of the box...running into an error in outlook (2003).

When this particular user tries to send email and there is a word spelled wrong, the spellcheck picks it up (as it should). The problem is when the word isn't in the dictionary or even if you try to change it to the "suggested" word, outlook freezes on you.

Just to note, this user is sharing the computer with another user who doesn't experience this problem on her profile.

I've recreated her outlook profile according to the EE article here:

I apologize if I haven't provided sufficient information, just ask and I will give you whatever I can.

Thank You

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