troubleshooting Question

How to fix delivery errors for email sent to a second domain on the same Exchange 2007 server?

Avatar of carlkelley
carlkelley asked on
ExchangeDNS
8 Comments1 Solution354 ViewsLast Modified:
I have recently installed Exchange 2007 connected to the Internet via a dedicated DSL line with static IP addresses 209.232.123.250-209.232.123.254.  It is configured to use my ISP as a smart host, mail.pacbell.net, and my ISP maintains MX records for two of my domains.  The same Exchange 2007 server is configured to receive mail for both domains whose IP addresses are 209.232.123.251 and 209.232.123.254.

My Exchange 2007 server receives emails for two different domains.  Exchange can receive mail for the first.  Exchange can receive internal mail for the second.  But, my Exchange Server can NOT receive EXTERNAL email addressed to my second domain due to the following delivery errors:
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The attached message had PERMANENT fatal delivery errors!

After one or more unsuccessful delivery attempts the attached message has been removed from the mail queue on this server. The number and frequency of delivery attempts are determined by local configuration parameters.

YOUR MESSAGE WAS NOT DELIVERED TO ANY OF IT'S RECIPIENTS!

Failed address: ckelley@MySecondDomainName.com

--- Session Transcript ---

Thu 2007-10-11 12:44:54: Parsing message <xxxxxxxxxxxxxxxxxx\pd35000764570.msg>

Thu 2007-10-11 12:44:54: * From: carl@test.com Thu 2007-10-11 12:44:54: * To: ckelley@MySecondDomainName.com Thu 2007-10-11 12:44:54: * Subject: test email Thu 2007-10-11 12:44:54: * Message-ID: <002901c80c3b$83beea30$5900a8c0@test.com>

Thu 2007-10-11 12:44:54: Attempting SMTP connection to [MySecondDomainName.com] Thu 2007-10-11 12:44:54: Resolving MX records for [MySecondDomainName.com] (DNS Server: 198.6.1.1)...

Thu 2007-10-11 12:45:03: * DNS: 10 second wait for DNS response exceeded (attempt 1 of 3) Thu 2007-10-11 12:45:03: Resolving MX records for [MySecondDomainName.com] (DNS Server: 216.139.32.33)...

Thu 2007-10-11 12:45:03: * Name server has no records of the requested type for that domain Thu 2007-10-11 12:45:03: Attempting SMTP connection to [MySecondDomainName.com:25] Thu 2007-10-11 12:45:03: Resolving A record for [MySecondDomainName.com] (DNS Server: 216.139.32.33)...

Thu 2007-10-11 12:45:03: * Name server has no records of the requested type for that domain

--- End Transcript ---

: Message contains [1] file attachments
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How do I fix these delivery errors?  Is this an MX record problem?  If so, what should I tell my ISP DNS Administrator to do?
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