troubleshooting Question

Terminal Server User Logged Off Automatically After 20 - 30 Mins Of inactivity, How Do I Stop This Happening?

Avatar of datafocus
datafocus asked on
Windows XPWindows Server 2003Microsoft Server OS
13 Comments2 Solutions5788 ViewsLast Modified:
We have a Windows 2003 Terminal Server, which services about 30 users at any one time. and a seperate Windows 2003 Domain controller on a network. All of the users have dumb terminals which just allow the use of a remote desktop session to the terminal server except one user who uses a standard pc not Joined to the domain to connect to Terminal services. This user is also the manager of the company and uses his pc for personal use etc.

The problem is this user when he leaves his remote desktop session open and walks away from his computer for about 20 - 30 mins gets logged off from his terminal server session, and he has to reconnect and log in and then reopen his applications.

He appears to be the only user with this issue but all users at this company have the same GPO, i have also checked on the terminal server configuration properties that auto log off is switched off, and i have checked the users AD terminal server settings which all appear to be correct.

could someone please tell me where i can find settings in the gpo or anywhere else that might cause this user to be logged off.

Is it possible that his PC is closeing the TS Session if it opens a screen saver or something similar? or could there be an issue because his pc is not joined to the domain?

please could someone detail where this setting could be found in a gpo so i can re go over everything from the begining and try to trace the issue.

Thank you.
ASKER CERTIFIED SOLUTION
t_swartz

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