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atredoFlag for United States of America asked on

Word 97 Locking up / delays while typing.

I need help.  I have a user running a new  HP xw4400 Workstation.

The following software is installed :

Adobe Reader  Adobe Reader 7.0.8         7.0.8        05/23/2007
AnswerWorks Runtime AnswerWorks Runtime             
AutoCAD LT AutoCAD LT 15.0.5.120       15.0.5.120       07/27/2007
Broadcom Management Programs Broadcom Management Programs 9.03.01       9.03.01       05/23/2007
CutePDF Writer CutePDF Writer 2.4       2.4       
eTIMEsheet eTIMEsheet             
Google Toolbar for Internet Explorer Google Toolbar for Internet Explorer 4.0.0.002       4.0.0.002       07/24/2007
HP Backup and Recovery Manager HP Backup and Recovery Manager 2.3j2       2.3j2       05/23/2007
HP Help and Support HP Help and Support 4.3.0002       4.3.0002       05/23/2007
HP Performance Tuning Framework HP Performance Tuning Framework 1.51.2800       1.51.2800       05/23/2007
HP Workstation User Guides HP Workstation User Guides 1.03.0000       1.03.0000       05/23/2007
InterVideo Register Manager InterVideo Register Manager 1.0.4.0       1.0.4.0       05/23/2007
InterVideo WinDVD InterVideo WinDVD 5.0-B11.1139       5.0-B11.1139       
Java Runtime Environment Java Runtime Environment 1.5.0       1.5.0       05/23/2007
Microsoft .NET Framework Microsoft .NET Framework 1.1.4322       1.1.4322       07/27/2007
Microsoft .NET Framework 1.1 Hotfix Microsoft .NET Framework 1.1 Hotfix KB928366       KB928366       
Microsoft IntelliPoint Microsoft IntelliPoint 6.10.156.0       6.10.156.0       07/27/2007
Microsoft Office 97, Professional Edition Microsoft Office 97, Professional Edition             
Microsoft Office Access 2003 Runtime Microsoft Office Access 2003 Runtime 11.0.5614.0       11.0.5614.0       07/27/2007
Microsoft Office Outlook Microsoft Office Outlook 11.0.7969.0       11.0.7969.0       07/24/2007
Microsoft Windows XP Microsoft Windows XP 5.1.2600       5.1.2600       07/24/2007
MSXML 4.0 SP2 MSXML 4.0 SP2 4.20.9848.0       4.20.9848.0       08/16/2007
Nit_RT Nit_RT 1.0.0000       1.0.0000       07/27/2007
NVIDIA Drivers NVIDIA Drivers             
Realtek High Definition Audio Driver Realtek High Definition Audio Driver 5.10.0.5288       5.10.0.5288       05/23/2007
Roxio Creator Audio Roxio Creator Audio 3.3.0       3.3.0       05/23/2007
Roxio Creator Basic Roxio Creator Basic 3.3.0       3.3.0       05/23/2007
Roxio Creator Copy Roxio Creator Copy 3.3.0       3.3.0       05/23/2007
Roxio Creator Data Roxio Creator Data 3.3.0       3.3.0       05/23/2007
Roxio Creator Tools Roxio Creator Tools 3.3.0       3.3.0       05/23/2007
Roxio Express Labeler Roxio Express Labeler 2.1.0       2.1.0       05/23/2007
SolidWorks 2007 SP04 SolidWorks 2007 SP04 15.1.0403       15.1.0403       07/27/2007
SolidWorks Installation Manager SolidWorks Installation Manager 15.30.96       15.30.96       07/27/2007
Sonic Activation Module Sonic Activation Module 1.0       1.0       05/23/2007
Trend Micro OfficeScan Client Trend Micro OfficeScan Client             
WebFldrs XP WebFldrs XP 9.50.7523       9.50.7523       04/25/2006
WinZip WinZip 9.0 SR-1 (6224)       9.0 SR-1 (6224)

When we launch WORD 97 , you can type 4 or 5 characters, but then the app locks up. Actually it delays updating the screen for about 2 minutes, and then the typed characters appear.

I have uninstalled  Office 97, removed the left over directory, removed any temp files I could find,
Deleted the users profile, and removed Office 97  registry information.  None of this helped. Once I reinstall Office 97, the probem resurfaces.   I've even gone to the extent of restoring the system to October 1st and reperforming the above.actions.

Frustrated and tired of searching the internet , I turn to you.  I need some expert hep.
What can I do to end this frustration, and fix Word?
Microsoft WordWindows XP

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GrahamSkan

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
2PiFL

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GrahamSkan

Win 97 works on my Windows XP laptop.
SOLUTION
GrahamSkan

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GrahamSkan

Correction to my penultimate comment:
"WORD 97 works..."
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