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asked on Word 97 Locking up / delays while typing.
I need help. I have a user running a new HP xw4400 Workstation.
The following software is installed :
Adobe Reader Adobe Reader 7.0.8 7.0.8 05/23/2007
AnswerWorks Runtime AnswerWorks Runtime
AutoCAD LT AutoCAD LT 15.0.5.120 15.0.5.120 07/27/2007
Broadcom Management Programs Broadcom Management Programs 9.03.01 9.03.01 05/23/2007
CutePDF Writer CutePDF Writer 2.4 2.4
eTIMEsheet eTIMEsheet
Google Toolbar for Internet Explorer Google Toolbar for Internet Explorer 4.0.0.002 4.0.0.002 07/24/2007
HP Backup and Recovery Manager HP Backup and Recovery Manager 2.3j2 2.3j2 05/23/2007
HP Help and Support HP Help and Support 4.3.0002 4.3.0002 05/23/2007
HP Performance Tuning Framework HP Performance Tuning Framework 1.51.2800 1.51.2800 05/23/2007
HP Workstation User Guides HP Workstation User Guides 1.03.0000 1.03.0000 05/23/2007
InterVideo Register Manager InterVideo Register Manager 1.0.4.0 1.0.4.0 05/23/2007
InterVideo WinDVD InterVideo WinDVD 5.0-B11.1139 5.0-B11.1139
Java Runtime Environment Java Runtime Environment 1.5.0 1.5.0 05/23/2007
Microsoft .NET Framework Microsoft .NET Framework 1.1.4322 1.1.4322 07/27/2007
Microsoft .NET Framework 1.1 Hotfix Microsoft .NET Framework 1.1 Hotfix KB928366 KB928366
Microsoft IntelliPoint Microsoft IntelliPoint 6.10.156.0 6.10.156.0 07/27/2007
Microsoft Office 97, Professional Edition Microsoft Office 97, Professional Edition
Microsoft Office Access 2003 Runtime Microsoft Office Access 2003 Runtime 11.0.5614.0 11.0.5614.0 07/27/2007
Microsoft Office Outlook Microsoft Office Outlook 11.0.7969.0 11.0.7969.0 07/24/2007
Microsoft Windows XP Microsoft Windows XP 5.1.2600 5.1.2600 07/24/2007
MSXML 4.0 SP2 MSXML 4.0 SP2 4.20.9848.0 4.20.9848.0 08/16/2007
Nit_RT Nit_RT 1.0.0000 1.0.0000 07/27/2007
NVIDIA Drivers NVIDIA Drivers
Realtek High Definition Audio Driver Realtek High Definition Audio Driver 5.10.0.5288 5.10.0.5288 05/23/2007
Roxio Creator Audio Roxio Creator Audio 3.3.0 3.3.0 05/23/2007
Roxio Creator Basic Roxio Creator Basic 3.3.0 3.3.0 05/23/2007
Roxio Creator Copy Roxio Creator Copy 3.3.0 3.3.0 05/23/2007
Roxio Creator Data Roxio Creator Data 3.3.0 3.3.0 05/23/2007
Roxio Creator Tools Roxio Creator Tools 3.3.0 3.3.0 05/23/2007
Roxio Express Labeler Roxio Express Labeler 2.1.0 2.1.0 05/23/2007
SolidWorks 2007 SP04 SolidWorks 2007 SP04 15.1.0403 15.1.0403 07/27/2007
SolidWorks Installation Manager SolidWorks Installation Manager 15.30.96 15.30.96 07/27/2007
Sonic Activation Module Sonic Activation Module 1.0 1.0 05/23/2007
Trend Micro OfficeScan Client Trend Micro OfficeScan Client
WebFldrs XP WebFldrs XP 9.50.7523 9.50.7523 04/25/2006
WinZip WinZip 9.0 SR-1 (6224) 9.0 SR-1 (6224)
When we launch WORD 97 , you can type 4 or 5 characters, but then the app locks up. Actually it delays updating the screen for about 2 minutes, and then the typed characters appear.
I have uninstalled Office 97, removed the left over directory, removed any temp files I could find,
Deleted the users profile, and removed Office 97 registry information. None of this helped. Once I reinstall Office 97, the probem resurfaces. I've even gone to the extent of restoring the system to October 1st and reperforming the above.actions.
Frustrated and tired of searching the internet , I turn to you. I need some expert hep.
What can I do to end this frustration, and fix Word?
The following software is installed :
Adobe Reader Adobe Reader 7.0.8 7.0.8 05/23/2007
AnswerWorks Runtime AnswerWorks Runtime
AutoCAD LT AutoCAD LT 15.0.5.120 15.0.5.120 07/27/2007
Broadcom Management Programs Broadcom Management Programs 9.03.01 9.03.01 05/23/2007
CutePDF Writer CutePDF Writer 2.4 2.4
eTIMEsheet eTIMEsheet
Google Toolbar for Internet Explorer Google Toolbar for Internet Explorer 4.0.0.002 4.0.0.002 07/24/2007
HP Backup and Recovery Manager HP Backup and Recovery Manager 2.3j2 2.3j2 05/23/2007
HP Help and Support HP Help and Support 4.3.0002 4.3.0002 05/23/2007
HP Performance Tuning Framework HP Performance Tuning Framework 1.51.2800 1.51.2800 05/23/2007
HP Workstation User Guides HP Workstation User Guides 1.03.0000 1.03.0000 05/23/2007
InterVideo Register Manager InterVideo Register Manager 1.0.4.0 1.0.4.0 05/23/2007
InterVideo WinDVD InterVideo WinDVD 5.0-B11.1139 5.0-B11.1139
Java Runtime Environment Java Runtime Environment 1.5.0 1.5.0 05/23/2007
Microsoft .NET Framework Microsoft .NET Framework 1.1.4322 1.1.4322 07/27/2007
Microsoft .NET Framework 1.1 Hotfix Microsoft .NET Framework 1.1 Hotfix KB928366 KB928366
Microsoft IntelliPoint Microsoft IntelliPoint 6.10.156.0 6.10.156.0 07/27/2007
Microsoft Office 97, Professional Edition Microsoft Office 97, Professional Edition
Microsoft Office Access 2003 Runtime Microsoft Office Access 2003 Runtime 11.0.5614.0 11.0.5614.0 07/27/2007
Microsoft Office Outlook Microsoft Office Outlook 11.0.7969.0 11.0.7969.0 07/24/2007
Microsoft Windows XP Microsoft Windows XP 5.1.2600 5.1.2600 07/24/2007
MSXML 4.0 SP2 MSXML 4.0 SP2 4.20.9848.0 4.20.9848.0 08/16/2007
Nit_RT Nit_RT 1.0.0000 1.0.0000 07/27/2007
NVIDIA Drivers NVIDIA Drivers
Realtek High Definition Audio Driver Realtek High Definition Audio Driver 5.10.0.5288 5.10.0.5288 05/23/2007
Roxio Creator Audio Roxio Creator Audio 3.3.0 3.3.0 05/23/2007
Roxio Creator Basic Roxio Creator Basic 3.3.0 3.3.0 05/23/2007
Roxio Creator Copy Roxio Creator Copy 3.3.0 3.3.0 05/23/2007
Roxio Creator Data Roxio Creator Data 3.3.0 3.3.0 05/23/2007
Roxio Creator Tools Roxio Creator Tools 3.3.0 3.3.0 05/23/2007
Roxio Express Labeler Roxio Express Labeler 2.1.0 2.1.0 05/23/2007
SolidWorks 2007 SP04 SolidWorks 2007 SP04 15.1.0403 15.1.0403 07/27/2007
SolidWorks Installation Manager SolidWorks Installation Manager 15.30.96 15.30.96 07/27/2007
Sonic Activation Module Sonic Activation Module 1.0 1.0 05/23/2007
Trend Micro OfficeScan Client Trend Micro OfficeScan Client
WebFldrs XP WebFldrs XP 9.50.7523 9.50.7523 04/25/2006
WinZip WinZip 9.0 SR-1 (6224) 9.0 SR-1 (6224)
When we launch WORD 97 , you can type 4 or 5 characters, but then the app locks up. Actually it delays updating the screen for about 2 minutes, and then the typed characters appear.
I have uninstalled Office 97, removed the left over directory, removed any temp files I could find,
Deleted the users profile, and removed Office 97 registry information. None of this helped. Once I reinstall Office 97, the probem resurfaces. I've even gone to the extent of restoring the system to October 1st and reperforming the above.actions.
Frustrated and tired of searching the internet , I turn to you. I need some expert hep.
What can I do to end this frustration, and fix Word?
Microsoft WordWindows XP
Last Comment
GrahamSkan
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ask a questionGrahamSkan
Win 97 works on my Windows XP laptop.
SOLUTION
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Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a questionGrahamSkan
Correction to my penultimate comment:
"WORD 97 works..."
"WORD 97 works..."
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