Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

HP version control update

Posted on 2007-11-13
2
Medium Priority
?
1,209 Views
Last Modified: 2008-01-09
I have been trying to update HP version control for HP server, but I am getting the following error:

 
Severity  Error  
Task ID VCA1194986962
Date / Time 11/13/2007 3:49:43 PM
Message Smart Component, cp007755.exe, failed to install with status 0.
Additional Data
---------------------------------------------------------------------------
Setup Session Beginning 11/13/2007 - 15:49:38 PM
---------------------------------------------------------------------------

Command Line Parameters Given: /silent

Name: HP Version Control Agent for Windows
New Version: 2.1.9.790

Beginning Silent Session...

The software is installed but is not up to date.

Current Version: 2.1.2.740



- the component will be updated to the new version

The operation was not successful.

---------------------------------------------------------------------------
End Session


any help?
thanks
0
Comment
Question by:jskfan
  • 2
2 Comments
 
LVL 26

Accepted Solution

by:
lnkevin earned 2000 total points
ID: 20275200
Manually update it by going into HP System Management Homepage then HP Version control Agent. For the first login, you need to click on change agent setting then login to your sim server and choose the update package. After that, you click on Refresh inventory Data and you can choose update by clicking on the grey icon next to Reference support pack. It will take a while to finish. Sometime, your login account or password mismatch on SIM Server will cause the problem to run command update.

K
0
 
LVL 26

Expert Comment

by:lnkevin
ID: 20275214
Here is the guide from HP:
http://docs.hp.com/en/12029/vc_agent_user.pdf

K
0

Featured Post

How to Use the Help Bell

Need to boost the visibility of your question for solutions? Use the Experts Exchange Help Bell to confirm priority levels and contact subject-matter experts for question attention.  Check out this how-to article for more information.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I've always wanted to allow a user to have a printer no matter where they login. The steps below will show you how to achieve just that. In this Article I'll show how to deploy printers automatically with group policy and then using security fil…
Usually shares are where we want them for our users and we tend to take them for granted. There are times, however, when those shares may disappear causing difficulty for your users. One of the first things to try is searching for files that shou…
In this video, Percona Director of Solution Engineering Jon Tobin discusses the function and features of Percona Server for MongoDB. How Percona can help Percona can help you determine if Percona Server for MongoDB is the right solution for …
In this video, Percona Solutions Engineer Barrett Chambers discusses some of the basic syntax differences between MySQL and MongoDB. To learn more check out our webinar on MongoDB administration for MySQL DBA: https://www.percona.com/resources/we…

916 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question