I have a Compaq notebook that just bit the dust. The harddrive has all my family photos and movies on it and they are located under a locked folder. I am getting ready to ship it off to HP to get it fixed but I need to get the data off the harddrive before they erase it all and I lose it all. Is there a way that I can access my files and save them before sending the computer off. The tech told me that the harddrive would be erased and would come back to me as a brand new installed OS. Please help me save my files!! I
My notebook is a Compaq Presario notebook v6000 with windows XP pro and sp2. I have the harddrive hooked up via external enclosure and hooked up to my desktop via USB and can access some files but not the important ones. Please help. Thanks so much in advance.