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Safe Senders still end in Deleted Items folder

Posted on 2007-11-13
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Last Modified: 2012-05-05
I'm running  Office 2003 on a win2k3 server. My Outlook retrieves POP3 mail from a server on the LAN. For some strange reason certain correspondence (mostly with multiple receipients), which I repeatedly mark as from a safe sender, continues to wind up as a Deleted Item. I tried turning off Spam filter , but all that did was stop the transfer of items to Junk E-mail folder. Am I missing something here?
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Question by:PCGenieLA
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war1 earned 1000 total points
ID: 20276005
Hello PCGenieLA,

You may have a mail rule sending emails to Deleted folder.  Delete those mail rules.

Hope this helps!
war1
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by:PCGenieLA
ID: 20277407
Thanks, Warf, It wasn't immediately obvious to me that the rules function was the same as it is in Outlook Express. I was distracted by the function "add sender to safe sender list". Thank you again.
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Expert Comment

by:war1
ID: 20277420
PCGenieLA, glad to help!
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