We have 10 users that log into our terminal server that process invoices. 9 users work just fine. One user when they go to print invoices (received by fax software in .tif format), the print dialog takes anywhere from 60 to 120 seconds to open. We have reinstalled the print drivers both on the server end and the user's end with no change. The other users take roughly five seconds for the print dialog to appear on their end. Everything else is nice and fast for this user and the problem only seems to happen with the print dialog. The printer she is using is the HP LaserJet 1020. It has worked fine for nearly 1 year. We have reboot her computer and the server. Any ideas?