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Uninstall a program - Vista OS

I need to uninstall a program that has become unstable. I am running Vista Home Premium. My steps taken: I go to Programs and Features in Control Panel. I select the program I want to uninstall. I choose Uninstall. I click on Continue when the User permission box comes up. After that, nothing happens. I am logged on as the Administrator. I don't see a place to click on "Run as Administrator". What am I missing?

djack1

ASKER CERTIFIED SOLUTION

Netman66

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djack1

ASKER

Netman66

There is an Uninstall application file in the program. Double clicking on this file does nothing.

rulirahmadi

How about try to uninstall it with Safe Mode?

Re-install the s/w, overwrite the current then uninstall it?

bkrish2k4

does the uninstallation file exist? u can chk it by right clicking the uninstallation file shortcut in the programs menu and checking its property to reveal its path... then chk whether the uninstallation file exists or not.

djack1

ASKER

Netman66,

I had found the uninstall application in the program file on my HD. That didn't work. I re-read your comment and popped in the #1 disc of the program. The Uninstall option was there and worked fine. Why didn't the uninstall in Programs and Files work?

Thanks for your assistance.

djack1

Netman66

Not sure, perhaps the Installer service didn't have all the necessary information due to repeated attempts at removing it through Control Panel.