"Select the backup type" option greyed out in NT Backup on Windows Server 2003

Having issues creating a backup job to backup to tape because the option to backup to a tape rather than just a file is greyed out. Screenshot below.

http://img101.imageshack.us/img101/5489/tapeproblemue3.jpg

Anyone seen this before??? Out of ideas on this one. I assume it's greyed out because the NT Backup does not seem to know the drive exists... But it works fine with another backup program called tapeware. Have not tried updating drivers yet as cannot reboot until after hours. Ideas appreciated.
ComunetAUSAsked:
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EE_AutoDeleterConnect With a Mentor Commented:
tbjbs,
Because you have presented a solution to your own problem which may be helpful to future searches, this question is now PAQed and your points have been refunded.

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ComunetAUSAuthor Commented:
Discovered the problem never mind, Tapeware had a hidden process still (Which was hogging the drive) even after uninstallation. Found out using the HP diagnostics tool.
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