Improve company productivity with a Business Account.Sign Up

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1096
  • Last Modified:

None of your MX-Records resolve (in reply to MAIL FROM command)>

Hi,

We are not able to receive emails from one company...

i am receiving this error.

The e-mail system was unable to deliver the message, but did not report a specific reason.  Check the address and try again.  If it still fails, contact your system administrator.
            < server.removed #5.0.0 X-Postfix; host server[xxx..xxx.42.242] said: 553    5.1.8 <email removed>... None of your MX-Records resolve    (in reply to MAIL FROM command)>

please kindly help me....
it is very urgent.

regards

srini
0
nivasnet
Asked:
nivasnet
  • 2
1 Solution
 
Chris DentPowerShell DeveloperCommented:
Hi Srini,

Is nnnnnnnn.com yours? Is that the address you're sending out from? And it's going to server removed?

There are no problems with your MX Record if that is the case. If the server refuses to accept your mail it would have to be checked from the recipient end.

Chris
0
 
nivasnetAuthor Commented:
yes....

server.com is ours. I contaced <the other domain> guys... they told they don't have any problem.

regards

srini
0
 
Chris DentPowerShell DeveloperCommented:

How wonderful of them.

You don't have a problem sending to other recipients do you? I'm not quite sure what to tell you now, your MX Record is fine.

You have a minor problem in DNS where the servers authoritative for your domain have more Name Servers listed than the Parent servers say. See here:

http://www.dnsstuff.com/tools/dnsreport.ch?domain=alezzelom.com

However, all Name Servers listed (whether at Parent or not) respond with a correct MX for your domain.

We could assume the error message is misleading and check something else. When your mail server sends out a mail it sends out on a specific name. That name should resolve to a Public IP Address. And that Public IP Address should resolve back to the server name. Do you know if that's in place and working?

Chris
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Get expert help—faster!

Need expert help—fast? Use the Help Bell for personalized assistance getting answers to your important questions.

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now