Hi - I have two users in my organisation with identical names. I am using hierarchical naming so one might be John Smith/EXEC/LMS/Plasmon, the other John Smith/ENG/UK/Plasmon. I want an effective way to ensure that people can easily differentiate.
I did wonder if I could do the following :
In the dialog box that comes up when you key John Smith into the address field of an e-mail it presents both users. There is a column entitled Alternate Name this is blank for both users. Could I fill this in for one user ie with the words CEO. If so where would I enter this in the person record.
I'm looking for an effective way to differentiate - not necessarily the answer to my idea.
With Thanks - Andy