?
Solved

USB Memory does Not working on XPSP2

Posted on 2007-11-14
6
Medium Priority
?
863 Views
Last Modified: 2013-11-14
I have a compuer that is having reconizing USB storage devices.  It will read and install any other usb device fine, however for the couple of Flash drives/USB hard Drive I have they will not work.

Upon inserting the device I notice in the device manager that it 'reads' a hardware change and attempts to start the drivers for the storage device,  and then cannot find them. it asks me to install the drivers for the thumbdrive.

On all the other computers I try it on it points to a file named USBSTOR.SYS I attempted to point it to that file, but it will not allow me to point it to this driver as I cannot find the .inf file that it is related to. my questions are this: is there a way to force windows XP to use the .SYS file as a driver manualy going through the wizard; is there also a generic type driver that can be downloaded to replace the one that is malfunctioning?
0
Comment
Question by:vitreketren
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 8

Expert Comment

by:Mshine
ID: 20279400
Try this solution.. Before applying the batch file, use regedit to check to
see if the enteries are already there. If they are not use regedit to make a backup
of your registry, and then apply this fix using the batch file.

If you need help with Regedit or batch files, let me know and I will provide more
assistance.
0
 
LVL 8

Expert Comment

by:Mshine
ID: 20279403
0
 

Author Comment

by:vitreketren
ID: 20287042
I backed up those two keys in the registry then ran the Batch file after which I restarted the computer. After reboot it told me I had to restart the computer again.. I obliged and noted in the device manager that the USB drive is still without drivers, I tried getting the computer to install the driver again, without any luck.
0
The Eight Noble Truths of Backup and Recovery

How can IT departments tackle the challenges of a Big Data world? This white paper provides a roadmap to success and helps companies ensure that all their data is safe and secure, no matter if it resides on-premise with physical or virtual machines or in the cloud.

 
LVL 92

Accepted Solution

by:
nobus earned 2000 total points
ID: 20290027
try this :
In c:\windows\system32\drivers, look for the file usbstor.inf....  
If notfound, copy from another PC.
When you find it, Right Click it and select Install....

or :
 copy the USBSTOR.SYS from a working PC to the bad one. (copy the old one somewhere else first)
normally located at c:\windows\system32\drivers
0
 

Author Closing Comment

by:vitreketren
ID: 31409169
pointed me in the right direction, found that the .inf file had been changed to .inf.disabled so that the computer wouldn't accept the information
0
 

Author Comment

by:vitreketren
ID: 20297213
found that some program had changed the usbstor.inf to the following :  usbstor.inf.disabled changed the extention back to usbstor.inf and resinstalled the drivers for both usb hard drives, and usb flashdrives.
0

Featured Post

Veeam Task Manager for Hyper-V

Task Manager for Hyper-V provides critical information that allows you to monitor Hyper-V performance by displaying real-time views of CPU and memory at the individual VM-level, so you can quickly identify which VMs are using host resources.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Each year, investment in cloud platforms grows more than 20% (https://www.immun.io/hubfs/Immunio_2016/Content/Marketing/Cloud-Security-Report-2016.pdf?submissionGuid=a8d80a00-6fee-4b85-81db-a4e28f681762) as an increasing number of companies begin to…
The business world is becoming increasingly integrated with tech. It’s not just for a select few anymore — but what about if you have a small business? It may be easier than you think to integrate technology into your small business, and it’s likely…
This video teaches viewers how to encrypt an external drive that requires a password to read and edit the drive. All tasks are done in Disk Utility. Plug in the external drive you wish to encrypt: Make sure all previous data on the drive has been …
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
Suggested Courses
Course of the Month11 days, 16 hours left to enroll

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question