Thumbnail views

Windows 2000 Pro SP4
User is unable to view jpg's etc. in Thumbnail view. The normal photo's that one would see with Thumbnail enabled show only the jpeg icon. If I change the associated application to open jpeg's the Thumbnail view will show that application (example: IE) vice the thumbnail photo.
LVL 27
David-HowardAsked:
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michkoConnect With a Mentor Commented:
Fix here (registry edit required) has resolved this issue:
http://www.daniweb.com/forums/thread16096.html

A fix from MS (in only certain circumstances, such as a recent removal of Office suite):
http://support.microsoft.com/kb/292499

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ottobockCommented:
Please do not award me points on this post, because Michko likely had it first, but here is the actual MS KB article for this problem.  (Same info as the daniweb site).  :-)
http://support.microsoft.com/kb/243401
Good luck!
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David-HowardAuthor Commented:
Waiting on the users schedule to try the listed suggestions.
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David-HowardAuthor Commented:
User schedule is making troubleshooting virtually impossible. Thanks for the suggestions.
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michkoCommented:
Thanks for the close.  If it doesn't take care of the issue, just post back and we'll take it from there.

michko
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