imaref
asked on
What is QTSTimer?
I just installed the Windows Update files that were released. After I rebooted and when I shut down the computer again, I got a message that QTSTimer was still running (got the "end now" prompt).
What is this and what program is it associated with? I tried Google but there's little info on it.
What is this and what program is it associated with? I tried Google but there's little info on it.
I think its a service related to Quick Time. Is this process visible in task manager? If yes, then download process explorer from www.sysinternals.com, launch process explorer and highlight QTSTimer.exe. The description and the company name column would tell u more about this process and would help in determining whether its a legitimate one or no.
Could you do a search on your pc for QTSTimer and post back with where that file is located?
You could also run a HiJackThis log and post the results here.
You could also run a HiJackThis log and post the results here.
ASKER
Nothing comes up when I search my computer. Here is the Hijackthis log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:09:31 PM, on 11/14/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.e xe
C:\WINDOWS\system32\winlog on.exe
C:\WINDOWS\system32\servic es.exe
C:\WINDOWS\system32\lsass. exe
C:\WINDOWS\system32\Ati2ev xx.exe
C:\WINDOWS\system32\svchos t.exe
C:\WINDOWS\System32\svchos t.exe
C:\WINDOWS\system32\ZoneLa bs\vsmon.e xe
C:\WINDOWS\system32\Ati2ev xx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\WLTRYS VC.EXE
C:\WINDOWS\System32\bcmwlt ry.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.e xe
C:\Program Files\Alwil Software\Avast4\ashServ.ex e
C:\WINDOWS\system32\spools v.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileA gent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDev iceService .exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkSe rvice.exe
C:\PROGRA~1\Iomega\System3 2\AppServi ces.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\Program Files\Dell\QuickSet\NICCON FIGSVC.exe
C:\Program Files\SiteAdvisor\6172\SAS ervice.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\WLTRAY .exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Dell\QuickSet\quicks et.exe
C:\WINDOWS\BCMSMMSG.exe
C:\PROGRA~1\ALWILS~1\Avast 4\ashDisp. exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.ex e
C:\Program Files\SiteAdvisor\6172\Sit eAdv.exe
C:\WINDOWS\system32\ctfmon .exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Quik Touch\EzdMontr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\MICROS~2\Offic e12\OUTLOO K.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\FREEDO~1\fdm.e xe
C:\Documents and Settings\Chuck McNevich\Desktop\HiJackThi s.exe
R0 - HKCU\Software\Microsoft\In ternet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\In ternet Explorer\Main,Default_Page _URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\In ternet Explorer\Main,Default_Sear ch_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\In ternet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\In ternet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\In ternet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-7 84B7D6BE0B 3} - C:\Program Files\Adobe\Adobe Acrobat 7.0\ActiveX\AcroIEHelper.d ll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0 048AE11321 5} - C:\Program Files\SiteAdvisor\6172\Sit eAdv.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-2 06D7942484 F} - C:\PROGRA~1\SPYBOT~1\SDHel per.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D 4DAF1D92D4 3} - C:\Program Files\Java\jre1.6.0_03\bin \ssv.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0 445EE16191 0} - C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClien t.dll
O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8 377850BF20 5} - C:\Program Files\Free Download Manager\iefdm2.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-1 7FE6E806AA 0} - C:\Program Files\SiteAdvisor\6172\Sit eAdv.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0 819E2EAAC9 3} - C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClien t.dll
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY .exe
O4 - HKLM\..\Run: [Apoint] "C:\Program Files\Apoint\Apoint.exe"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quicks et.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast 4\ashDisp. exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.ex e"
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper Corporation\Diskeeper\DkIc on.exe"
O4 - HKLM\..\Run: [EzdMontr] "C:\Program Files\Quik Touch\EzdMontr.exe" install
O4 - HKLM\..\Run: [SiteAdvisor] "C:\Program Files\SiteAdvisor\6172\Sit eAdv.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon .exe
O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Ad obe Gamma Loader.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClien t.dll/Acro IECapture. html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClien t.dll/Acro IEAppend.h tml
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClien t.dll/Acro IECaptureS elLinks.ht ml
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClien t.dll/Acro IEAppendSe lLinks.htm l
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClien t.dll/Acro IECapture. html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClien t.dll/Acro IEAppend.h tml
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClien t.dll/Acro IECapture. html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClien t.dll/Acro IEAppend.h tml
O8 - Extra context menu item: Download all with Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm
O8 - Extra context menu item: Download selected with Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Download video with Free Download Manager - file://C:\Program Files\Free Download Manager\dlfvideo.htm
O8 - Extra context menu item: Download with Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2 \Office12\ EXCEL.EXE/ 3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-0 0401C60850 1} - C:\Program Files\Java\jre1.6.0_03\bin \ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-0 0401C60850 1} - C:\Program Files\Java\jre1.6.0_03\bin \ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3 C9C571A826 3} - C:\PROGRA~1\MICROS~2\Offic e12\REFIEB AR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-5 8CAB36FD2A 2} - C:\PROGRA~1\SPYBOT~1\SDHel per.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-5 8CAB36FD2A 2} - C:\PROGRA~1\SPYBOT~1\SDHel per.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f 2ba3849658 3} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f 2ba3849658 3} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-0 0C04F79568 3} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-0 0C04F79568 3} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-0 0104BD12D9 4} (PCPitstop Utility) - http://pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-F CFDF33E833 C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1191444483107
O16 - DPF: {6E32070A-766D-4EE6-879C-D C1FA91D2FC 3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1191444772984
O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-4 4A219113CD D} (SABScanProcesses Class) - http://www.superadblocker.com/activex/sabspx.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-B A914D7BE94 1} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc. exe
O23 - Service: Adobe Version Cue CS2 - Adobe Systems Incorporated - C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0 ) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileA gent.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDev iceService .exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.e xe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2ev xx.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.ex e
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkSe rvice.exe
O23 - Service: Dell Printer Status Watcher (DLPWD) - Dell Inc. - c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLPWDNT.EXE
O23 - Service: Dell Printer Status Database (DLSDB) - Dell Inc. - c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLSDBNT.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver \1050\Inte l 32\IDriverT.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System3 2\AppServi ces.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService .exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCON FIGSVC.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingS ervice.exe
O23 - Service: PCLEPCI - Pinnacle Systems GmbH - C:\WINDOWS\system32\driver s\pclepci. sys
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6172\SAS ervice.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLa bs\vsmon.e xe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYS VC.EXE
--
End of file - 11063 bytes
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:09:31 PM, on 11/14/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.e
C:\WINDOWS\system32\winlog
C:\WINDOWS\system32\servic
C:\WINDOWS\system32\lsass.
C:\WINDOWS\system32\Ati2ev
C:\WINDOWS\system32\svchos
C:\WINDOWS\System32\svchos
C:\WINDOWS\system32\ZoneLa
C:\WINDOWS\system32\Ati2ev
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\WLTRYS
C:\WINDOWS\System32\bcmwlt
C:\Program Files\Alwil Software\Avast4\aswUpdSv.e
C:\Program Files\Alwil Software\Avast4\ashServ.ex
C:\WINDOWS\system32\spools
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileA
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDev
C:\Program Files\Diskeeper Corporation\Diskeeper\DkSe
C:\PROGRA~1\Iomega\System3
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\Program Files\Dell\QuickSet\NICCON
C:\Program Files\SiteAdvisor\6172\SAS
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\WLTRAY
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Dell\QuickSet\quicks
C:\WINDOWS\BCMSMMSG.exe
C:\PROGRA~1\ALWILS~1\Avast
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.ex
C:\Program Files\SiteAdvisor\6172\Sit
C:\WINDOWS\system32\ctfmon
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Quik Touch\EzdMontr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\MICROS~2\Offic
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\FREEDO~1\fdm.e
C:\Documents and Settings\Chuck McNevich\Desktop\HiJackThi
R0 - HKCU\Software\Microsoft\In
R1 - HKLM\Software\Microsoft\In
R1 - HKLM\Software\Microsoft\In
R1 - HKLM\Software\Microsoft\In
R0 - HKLM\Software\Microsoft\In
R1 - HKCU\Software\Microsoft\In
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-7
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-2
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0
O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-1
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [Apoint] "C:\Program Files\Apoint\Apoint.exe"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quicks
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.ex
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper Corporation\Diskeeper\DkIc
O4 - HKLM\..\Run: [EzdMontr] "C:\Program Files\Quik Touch\EzdMontr.exe" install
O4 - HKLM\..\Run: [SiteAdvisor] "C:\Program Files\SiteAdvisor\6172\Sit
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon
O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Ad
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClien
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClien
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClien
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClien
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClien
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClien
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClien
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClien
O8 - Extra context menu item: Download all with Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm
O8 - Extra context menu item: Download selected with Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Download video with Free Download Manager - file://C:\Program Files\Free Download Manager\dlfvideo.htm
O8 - Extra context menu item: Download with Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-0
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-0
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-5
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-5
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-0
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-0
O16 - DPF: {0E5F0222-96B9-11D3-8997-0
O16 - DPF: {6414512B-B978-451D-A0D8-F
O16 - DPF: {6E32070A-766D-4EE6-879C-D
O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-4
O16 - DPF: {E8F628B5-259A-4734-97EE-B
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.
O23 - Service: Adobe Version Cue CS2 - Adobe Systems Incorporated - C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDev
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.e
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2ev
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.ex
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkSe
O23 - Service: Dell Printer Status Watcher (DLPWD) - Dell Inc. - c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLPWDNT.EXE
O23 - Service: Dell Printer Status Database (DLSDB) - Dell Inc. - c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLSDBNT.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System3
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCON
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingS
O23 - Service: PCLEPCI - Pinnacle Systems GmbH - C:\WINDOWS\system32\driver
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6172\SAS
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLa
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService)
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYS
--
End of file - 11063 bytes
ASKER
QTSTimer is not showing up in the task manager under "processes".
Your HJT log looks clean. And definitely no references to QTSTimer. I also saw where it may be part of QuickTime, but that was only referenced in conjunction with using Opera as your web browser.
Does it show up when you run Process Explorer (direct link below)
http://www.microsoft.com/technet/sysinternals/utilities/processexplorer.mspx
You may also want to run Process Monitor and see if it shows:
http://www.microsoft.com/technet/sysinternals/SystemInformation/processmonitor.mspx
Had you been running QuickTime prior to the shutdown when you received the error message?
Does it show up when you run Process Explorer (direct link below)
http://www.microsoft.com/technet/sysinternals/utilities/processexplorer.mspx
You may also want to run Process Monitor and see if it shows:
http://www.microsoft.com/technet/sysinternals/SystemInformation/processmonitor.mspx
Had you been running QuickTime prior to the shutdown when you received the error message?
Did you do a hard drive search of QTSTimer just like Michko mentioned? also do a search of it in the registry and paste the results here.
ASKER
Came up with nothing on computer search, Process Monitor, and Process Explorer but did come up with something in the Registry Search:
My Computer/HKEY_CURRENT_USER \Software\ Microsoft\ Search Assistant\ACMru\5603
and the following show:
Name= (Default) Type REG_SZ Data (value not set)
Name = 000 Type REG_SZ Data QTSTimer
My Computer/HKEY_CURRENT_USER
and the following show:
Name= (Default) Type REG_SZ Data (value not set)
Name = 000 Type REG_SZ Data QTSTimer
That's the history data from where you did the search on your hard drive for QTSTimer. You can double-check this by doing another search, say just for QTS, then checking back on this key. It should have then have QTS under data.
ASKER
Yeah, it was just a result of doing the search.
I had been using Firefox just before shutting down, but don't remember using QuickTime. I do not have QuickTime enabled at startup--it has to be started manually. Maybe a website I was using used QuickTime and it's something related to that.
I'm stumped.
I had been using Firefox just before shutting down, but don't remember using QuickTime. I do not have QuickTime enabled at startup--it has to be started manually. Maybe a website I was using used QuickTime and it's something related to that.
I'm stumped.
And it doesn't show in either Process Monitor or Process Explorer?
ASKER
Nope. Doesn't show up on either, and I went through the very long list carefully.
ASKER CERTIFIED SOLUTION
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Thanks for the accept on the solution. I would not have protested a request for refund, as we weren't able to give a definitive answer, but appreciate the points.
If it comes up in the future, post back on this question and let me know, if only to satisfy my own curiosity.
If it comes up in the future, post back on this question and let me know, if only to satisfy my own curiosity.