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How do I change or add columns in the address book when viewing the Global Address List?

Posted on 2007-11-14
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Last Modified: 2011-09-20
I would like to add and remove columns that show up in Outlook's address book.  I know I can search for that criteria in the address book, but I have many users that would like to view a column for "department", not "company".  I'm using a custom address list with Exchange 2003.  I also can't sort the columns; which I understand to be by design?  
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Question by:blazeking
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Expert Comment

by:bsharath
ID: 20286213
Hi,

Are you talking about GAL users properties.
When you go to the users properties in the GAL address list you find all the details of the user.Firstname,Lastname,Ext  is that you want to change or add..
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by:blazeking
ID: 20286354
No, I know that can't change details of a user through the address book interface, and I don't want to.  What I want is to change the default view of the address book in Outlook.  For instance, when opening the address book (ctrl-shift-b), I see several columns:  Name, Title, Business Phone, Location, etc.  Well, what if I don't want the "Location" column to show?  I want that column to be "Department" instead.  Since these are both fields in the user's property's, I figure there must be a way to do it.  I've had a lot of users request this.  They're used to clicking the column heading and sorting, changing the order or types of columns.  But the address book doesn't appear to operate in this way.
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Accepted Solution

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bsharath earned 500 total points
ID: 20286981
Are you talking about these fields
http://www.infosysnetworking.com/question.html

Is yes see if this helps..
http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_21738755.html?sfQueryTermInfo=1+address+chang+field#a15971311
This shows that it is hardcoded and cannot be changed...
There is a last comment in the same link where a expert says it is possible.Just try if this works...

Hope this helps....

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by:bsharath
ID: 20286985
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by:bsharath
ID: 20287013
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Expert Comment

by:bsharath
ID: 20287306
Thanks for the points..
            Did it work....
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Author Comment

by:blazeking
ID: 20287309
Unfortunately for me it looks like you're correct.  Well at least I know I'm not totally missing something.  I'll probably have to rethink my idea of a custom global address list.  Can an address list like the GAL be viewed in a different program that isn't hardcoded like Outlook?  Thanks again!
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Expert Comment

by:bsharath
ID: 20287317
I havent come accross any 3rd party tools....
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Author Comment

by:blazeking
ID: 20287320
And no, those suggestions by other people that you linked to did not work for me.  I had already tried them...  your research was very helpful; it confirmed that this problem is a "feature", and apparently can't be changed, as the fields displayed are hard coded.
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Expert Comment

by:ngeraci
ID: 25957254
Having this option obviously would be beneficial to many. Put it on the list of things to do!
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