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The version that we have here is 5.1 and I dont see the option for the application service.
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The version that we have here is 5.1 and I dont see the option for the application service.

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CDR is the way to go. &nbsp;Once you have CDR enabled, you can create custom queries of the CDR database.
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CDR is the way to go.  Once you have CDR enabled, you can create custom queries of the CDR database.

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Hi,<br />
Im new with Cisco Callmanager and today someone call 911 and I wasnt able to trace the call because I dont know if thats possible with Callmanager. We have voice over ip and I dont know whats the best option or solution for this. I would like to be able to know right away where the call is coming from either by displaying on every phone or going on the logs but I dont know how to do none of the options. ;o( <br />
At least help me to heading me in the right direction.<br />
<br />
Thanks in advance. 
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Hi,
Im new with Cisco Callmanager and today someone call 911 and I wasnt able to trace the call because I dont know if thats possible with Callmanager. We have voice over ip and I dont know whats the best option or solution for this. I would like to be able to know right away where the call is coming from either by displaying on every phone or going on the logs but I dont know how to do none of the options. ;o( 
At least help me to heading me in the right direction.

Thanks in advance. 

Trace a 911 call

Cisco PIX is a dedicated hardware firewall appliance; the Cisco Adaptive Security Appliance (ASA) is a firewall and anti-malware security appliance that provides unified threat management and protection the PIX does not. Other Cisco devices and systems include routers, switches, storage networking, wireless and the software and hardware for PIX Firewall Manager (PFM), PIX Device Manager (PDM) and Adaptive Security Device Manager (ASDM).

Cisco

Voice over IP (VoIP) is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP are IP telephony, Internet telephony, broadband telephony, and broadband phone service. The term specifically refers to the provisioning of communications services (voice, fax, SMS, voice-messaging) over the public Internet, rather than via the public switched telephone network (PSTN).  Examples of the VoIP protocols are H.323, Media Gateway Control Protocol (MGCP), Session Initiation Protocol (SIP), H.248 (also known as Media Gateway Control (Megaco)), Real-time Transport Protocol (RTP), Real-time Transport Control Protocol (RTCP), Secure Real-time Transport Protocol (SRTP), Session Description Protocol (SDP), and Inter-Asterisk eXchange (IAX).

Voice Over IP

Hardware-based firewalls provide more sophisticated protection for inbound and outbound traffic than the simple Windows software firewall or the basic NAT firewalls found in routers. These devices implement techniques such as stateful packet inspection, deep packet inspection, and content filtering; and may include built-in antivirus and anti-malware protection.