[Webinar] Streamline your web hosting managementRegister Today

x
?
Solved

Symantec EndPoint Protection running out of space

Posted on 2007-11-14
13
Medium Priority
?
6,841 Views
Last Modified: 2013-12-09
Since installed symantec endpoint protection i am running out of space on all the PCs i installed it on.  what is going on?  thanks, charlieb
0
Comment
Question by:charliebry
  • 7
  • 6
13 Comments
 
LVL 1

Expert Comment

by:CraigLeslie
ID: 20283482
When you perfrom the install the package is copied to C:\temp\Clt_inst but this is only about 120MB.
The size of the C:\program files\Sav directory shoudl only be about 320MB
How much sapce are you loosing ?
0
 

Author Comment

by:charliebry
ID: 20283514
GBs.  it must be logging and storing on c:drive but i don't where or how to turn it off.
0
 
LVL 1

Expert Comment

by:CraigLeslie
ID: 20283694
In teh endpoint manager check the Antivirus policy / Miscellaneous / Log handling. Check that you are not over logging in here.
0
SMB Security Just Got a Layer Stronger

WatchGuard acquires Percipient Networks to extend protection to the DNS layer, further increasing the value of Total Security Suite.  Learn more about what this means for you and how you can improve your security with WatchGuard today!

 

Author Comment

by:charliebry
ID: 20285893
any idea where log files are stored?  it seems the program file is getting larger.  i have looked at all the folders in program files and they look okay.  i have talked with symantec tech and they couldn't help they said i needed to determed what files are getting lager.
0
 
LVL 1

Expert Comment

by:CraigLeslie
ID: 20285935
They should be installed in either the C:\program files\Sav or C:\Program Files\Symantec Antivirus driectory. There is a number of files with the Extension of LOG
Check the size of some of these files.
0
 

Author Comment

by:charliebry
ID: 20286120
i found in common files - symantec shared/virusdefs  33 GBs  most are .temp files and 10mb each.  any iideas on how to cut this back?  thanks,
0
 
LVL 1

Expert Comment

by:CraigLeslie
ID: 20286230
I am on a learning curve like you now.

Under the management console loo at Policy / Live Update / Live Update Content Policy.
Edit the Policy. Look at Security Definitions.
This allows you to specify a certain Revision to be used by a client.
Are they all set to Use Latest Available.

Have not found a setting on how many revisions the server should keep.

0
 

Author Comment

by:charliebry
ID: 20286277
all are set to latest verison.  however, the pc with the 33GB there are other versions listed could i delete the others versions?
0
 
LVL 1

Accepted Solution

by:
CraigLeslie earned 2000 total points
ID: 20286387
If you are only talking of one machine I would probably uninstall. Delete the from \Program Files\Symantec and also c:\Program Files\symantec shared all files and then reinstall.

I have with old versions of Symantec copied the Virus Defs from another computer when I have had a corruption. You could try that but not sure of the issues under this version.
0
 

Author Comment

by:charliebry
ID: 20286425
all PCs (6) and the server are having the problem.
0
 

Author Comment

by:charliebry
ID: 20289294
i did unstall on the one PC, deleted the virusdefs and reinstalled it now looks reasonable less then 200MBs.   i am trying to contact symantec,but it is a slow process.
0
 
LVL 1

Expert Comment

by:CraigLeslie
ID: 20291831
An you could easily reinstall on another workstation if needed. I would delete all the VirusDefs and copy the one from the newly rebuilt workstation.
This will be a quick dirty fixed but an I stated above I have done this before on older versions of Symantec with a good success rate. They seems to work perfectly fine after that.
I would try one and see what happens after a few days and force a few liveupdates
0
 

Author Closing Comment

by:charliebry
ID: 31409219
i was able to take this answer and resolve the problem, which was better than i could do with info from symantec.

thank a lot,  charlieb
0

Featured Post

Never miss a deadline with monday.com

The revolutionary project management tool is here!   Plan visually with a single glance and make sure your projects get done.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you are like me and like multiple layers of protection, read on!
Eseutil Hard Recovery is part of exchange tool and ensures Exchange mailbox data recovery when mailbox gets corrupt due to some problem on Exchange server.
Whether it be Exchange Server Crash Issues, Dirty Shutdown Errors or Failed to mount error, Stellar Phoenix Mailbox Exchange Recovery has always got your back. With the help of its easy to understand user interface and 3 simple steps recovery proced…
Planning to migrate your EDB file(s) to a new or an existing Outlook PST file? This video will guide you how to convert EDB file(s) to PST. Besides this, it also describes, how one can easily search any item(s) from multiple folders or mailboxes…

591 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question