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Mailbox Manager Settings (Policy) does not delete iInbox subfolder messages

Posted on 2007-11-14
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Last Modified: 2012-08-13
Mailbox Manager Settings (Policy) does not delete iInbox subfolder messages, only first level of Inbox.
Is there a way to enable that?
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Question by:itmti
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Expert Comment

by:Dave_O
ID: 20291624
I was able to make this happen by selecting "All other Mail Folders" from the "Mailbox ManagerSettings(Policy)" tab for my recipient policy (that's doing mailbox management) in ESM. You have to scroll down to see it.
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Author Comment

by:itmti
ID: 20291691
Hi, We not doing all other mail folders, we only doing Inbox, Sent and Deleted  
and any subfolders of Inbox Sent Deleted

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Accepted Solution

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Dave_O earned 500 total points
ID: 20291810
I'm pretty sure that's what "All Other Mail Folders" refers to. As you can see in the recipient policy you have the choice to select almost every other folder available in Outlook. Out of all the ones listed, what else is there?

I've got this working for a users who have messages that automatically go to a sub-folders of their Inbox (based on Outlook rules). It's been working great. It cleans out messages older than 15 days in all the sub-folders.

If you haven't tried testing this, give it a shot on your own mailbox. I think it will solve your problem.

Cheers!  
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Author Comment

by:itmti
ID: 20291864
All other folders will delete All other folders mail, we have that set to 365 days and Inbox Sent Items and Deleted Items are set to 90 days.
If we turn on All other folders to 90 days that would be big mess.  
We just need to delete: Inbox folder with its subfolders, Sent, Deleted Items 30 days.
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Author Closing Comment

by:itmti
ID: 31409221
Thanks for your help.
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