My client has an Apple Mac and today has encountered the message below when starting Entourage.
He does not have a backup of his entourage data (emails /contacts) and is very concered.
Before just clicking the repair option advised I wanted to get the best advice I could regaring the error.
Also what precautions should I take before attempting repair? Can I take my opwn backup of the data file and if so where is it located?
Error messages below:
"An error occurred while launching. A read/write error has occurred (-40). "
Which is then followed by:
"Are you sure you want to rebuild your database? This could take a long time depending on how many messages you have in your database.
Rebuilding your database repairs damage and compacts the file, freeing hard disk space. Your rebuilt database will be saved to a new file, and your current database will be saved as a backup.
click to perform simple repairs and compact your database file.
click to repair problems that remain after performing a Typical Rebuild. if you have any online Hotmail or IMAP accounts, you will have to download your folder lists and messages from the server again.