I'm using Bakup Exec 11d running on Windows Server 2003 with a Dell Powervault 132T robotic library. One of my jobs has been hanging with a "Please insert overwritable media into the robotic library" message, even through I have appendable media in the drive.
Here's the setup: I have an SQL and flat file job set up on a library partition with two tapes. The SQL job completes as normal, using about 7GB of the 186GB capacity of the first tape, after which the flat file job starts and then fills up the rest of the first tape. At that point the second tape kicks in, but only goes to about 4GB before the job stops and I get the insert overwritable media message.
I checked the second tape, and BE says that it's appendable to infinity and there's plenty of space left on it, so I'm not sure what's going on. Any ideas?
Note: since the SQL job starts first, under Device and Media it's set to overwrite. The flat file job, meanwhile, is set to append media since it starts second. If anybody has encountered this issue before, I'd sure be grateful for any suggestions.