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Firefox with Windows Vista-- Cannot Download Images

Posted on 2007-11-14
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Last Modified: 2013-12-07
I am trying to download images from a stock photo company (istockphoto.com)  I am using Firefox and Vista.

When I click the download button, to get an image, I get a dialog box that says I can either open the image with the default Microsoft Photo (default) or I can save it to a disk.

The problem is that the "ok" button is greyed-out and I can't click it.  I paid for this image and I need it...

Please don't suggest using IE, because IE "no longer works" on my computer, according to Vista.

Thank you in advance.
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Comment
Question by:mcgeorge40
6 Comments
 
LVL 59

Expert Comment

by:LeeTutor
ID: 20284304
Have you set Firefox as your default browser?  I know you say your IE has stopped working, but you could try Internet Explorer (No Addons) on your Start Menu under All Programs -> Accessories -> System Tools.
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Author Comment

by:mcgeorge40
ID: 20284407
Firefox is my default and IE just won't open at all.
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LVL 97

Expert Comment

by:war1
ID: 20284479
Hello mcgeorge40,

Here is a couple of solutions that may fix the problem for you
http://www.vistaclues.com/reader-question-internet-explorer-cannot-download-from-windows/

Hope this helps!
war1
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Author Comment

by:mcgeorge40
ID: 20284578
hello war1--

That link didn't help, because I am not getting the message that I cannot download.  It appears as if I can download fine, except for the fact that the "okay" button is greyed-out.
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LVL 59

Expert Comment

by:LeeTutor
ID: 20284638
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LVL 25

Accepted Solution

by:
imitchie earned 500 total points
ID: 20288102
Workaround:
-----------
To get rid of the bug, edit the mimeTypes.rdf file in your profile directory:
Either update the path/application filename if moved -- or remove the according
RDF:Description entry. The "OK" button gets available again.


sample for adding RAR mimetype to the mimetypes.rdf.  This file is located here-- 

harddrive): \Documents and

Settings\Administrator\Mozilla\Firefox\Profiles\...??\mimetypes.rdf
 

Here is the complete file so others can use parts as needed. It is very simple

and obvious what to add. 

===================================================================

<?xml version="1.0"?>

<RDF:RDF xmlns:NC="http://home.netscape.com/NC-rdf#"

         xmlns:RDF="http://www.w3.org/1999/02/22-rdf-syntax-ns#">

  <RDF:Description RDF:about="urn:mimetype:application/x-msdownload"

                   NC:value="application/x-msdownload"

                   NC:editable="true"

                   NC:fileExtensions="exe"

                   NC:description="Application">

    <NC:handlerProp

RDF:resource="urn:mimetype:handler:application/x-msdownload"/>

  </RDF:Description>

  <RDF:Description RDF:about="urn:mimetype:externalApplication:application/zip"

                   NC:prettyName=""

                   NC:path="" />

<RDF:Description RDF:about="urn:mimetype:externalApplication:application/rar"

                   NC:prettyName=""

                   NC:path="" />

  <RDF:Description RDF:about="urn:mimetype:audio/mpeg"

                   NC:value="audio/mpeg"

                   NC:editable="true"

                   NC:fileExtensions="mp3"

                   NC:description="Winamp media file">

    <NC:handlerProp RDF:resource="urn:mimetype:handler:audio/mpeg"/>

  </RDF:Description>

  <RDF:Description RDF:about="urn:mimetype:handler:application/pdf"

                   NC:alwaysAsk="true"

                   NC:saveToDisk="true">

    <NC:externalApplication

RDF:resource="urn:mimetype:externalApplication:application/pdf"/>

  </RDF:Description>

  <RDF:Description RDF:about="urn:mimetype:handler:application/zip"

                   NC:alwaysAsk="false"

                   NC:useSystemDefault="false"

                   NC:saveToDisk="true">

    <NC:externalApplication

RDF:resource="urn:mimetype:externalApplication:application/zip"/>

  </RDF:Description>

<RDF:Description RDF:about="urn:mimetype:handler:application/rar"

                   NC:alwaysAsk="false"

                   NC:useSystemDefault="false"

                   NC:saveToDisk="true">

    <NC:externalApplication

RDF:resource="urn:mimetype:externalApplication:application/rar"/>

  </RDF:Description>

  <RDF:Description RDF:about="urn:mimetype:application/x-msi"

                   NC:value="application/x-msi"

                   NC:editable="true"

                   NC:fileExtensions="msi"

                   NC:description="Windows Installer Package">

    <NC:handlerProp RDF:resource="urn:mimetype:handler:application/x-msi"/>

  </RDF:Description>

  <RDF:Description RDF:about="urn:mimetype:application/zip"

                   NC:fileExtensions="zip"

                   NC:description="WinZip File"

                   NC:value="application/zip"

                   NC:editable="true">

    <NC:handlerProp RDF:resource="urn:mimetype:handler:application/zip"/>

  </RDF:Description>
 

<RDF:Description RDF:about="urn:mimetype:application/rar"

                   NC:fileExtensions="rar"

                   NC:description="WinRar File"

                   NC:value="application/rar"

                   NC:editable="true">

    <NC:handlerProp RDF:resource="urn:mimetype:handler:application/rar"/>

  </RDF:Description>

  <RDF:Description

RDF:about="urn:mimetype:externalApplication:application/x-msdownload"

                   NC:prettyName=""

                   NC:path="" />

  <RDF:Description RDF:about="urn:mimetypes">

    <NC:MIME-types RDF:resource="urn:mimetypes:root"/>

  </RDF:Description>

  <RDF:Description RDF:about="urn:mimetype:externalApplication:audio/mpeg"

                   NC:prettyName=""

                   NC:path="" />

  <RDF:Description

RDF:about="urn:mimetype:externalApplication:application/x-msi"

                   NC:prettyName=""

                   NC:path="" />

  <RDF:Description RDF:about="urn:mimetype:handler:application/x-msi"

                   NC:alwaysAsk="true"

                   NC:saveToDisk="true">

    <NC:externalApplication

RDF:resource="urn:mimetype:externalApplication:application/x-msi"/>

  </RDF:Description>

  <RDF:Description RDF:about="urn:mimetype:externalApplication:application/pdf"

                   NC:prettyName=""

                   NC:path="" />

  <RDF:Description RDF:about="urn:mimetype:handler:audio/mpeg"

                   NC:alwaysAsk="true"

                   NC:saveToDisk="true">

    <NC:externalApplication

RDF:resource="urn:mimetype:externalApplication:audio/mpeg"/>

  </RDF:Description>

  <RDF:Description RDF:about="urn:mimetype:handler:application/x-msdownload"

                   NC:alwaysAsk="true"

                   NC:saveToDisk="true">

    <NC:externalApplication

RDF:resource="urn:mimetype:externalApplication:application/x-msdownload"/>

  </RDF:Description>

  <RDF:Description RDF:about="urn:mimetype:application/pdf"

                   NC:value="application/pdf"

                   NC:editable="true"

                   NC:fileExtensions="pdf"

                   NC:description="PDF Document">

    <NC:handlerProp RDF:resource="urn:mimetype:handler:application/pdf"/>

  </RDF:Description>

  <RDF:Seq RDF:about="urn:mimetypes:root">

    <RDF:li RDF:resource="urn:mimetype:application/zip"/>

    <RDF:li RDF:resource="urn:mimetype:application/rar"/>

    <RDF:li RDF:resource="urn:mimetype:application/x-msdownload"/>

    <RDF:li RDF:resource="urn:mimetype:application/x-msi"/>

    <RDF:li RDF:resource="urn:mimetype:audio/mpeg"/>

    <RDF:li RDF:resource="urn:mimetype:application/pdf"/>

  </RDF:Seq>

</RDF:RDF>

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