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Firefox with Windows Vista-- Cannot Download Images

I am trying to download images from a stock photo company (istockphoto.com) I am using Firefox and Vista.

When I click the download button, to get an image, I get a dialog box that says I can either open the image with the default Microsoft Photo (default) or I can save it to a disk.

The problem is that the "ok" button is greyed-out and I can't click it. I paid for this image and I need it...

Please don't suggest using IE, because IE "no longer works" on my computer, according to Vista.

Thank you in advance.

LeeTutor

Have you set Firefox as your default browser? I know you say your IE has stopped working, but you could try Internet Explorer (No Addons) on your Start Menu under All Programs -> Accessories -> System Tools.

mcgeorge40

ASKER

Firefox is my default and IE just won't open at all.

war1

Hello mcgeorge40,

Here is a couple of solutions that may fix the problem for you
http://www.vistaclues.com/reader-question-internet-explorer-cannot-download-from-windows/

Hope this helps!
war1

mcgeorge40

ASKER

hello war1--

That link didn't help, because I am not getting the message that I cannot download. It appears as if I can download fine, except for the fact that the "okay" button is greyed-out.

LeeTutor

See if this page helps:

http://kb.mozillazine.org/File_types_and_download_actions

ASKER CERTIFIED SOLUTION

imitchie

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