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Canon C5180 Color Printing Dropping Printer

Posted on 2007-11-14
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Last Modified: 2008-02-01
We have a CanonC5180 Color Printer with RIP.   I have a TCP/IP printer setup that is shared, If I restart the RIP and when the Command Workstation 4 restarts it deletes my TCP/IP printer everytime and I have to add it back.   I can not figure out how, when or why this is doing this, any ideas on how to debug?  I check the Canon site and nothing there!
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Question by:MarketingDrive
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5 Comments
 
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by:johnb6767
ID: 20285524
are you sure it isnt just stopping the Print Spooler service? If the servivce is stopped, it will look like printers are deleted....

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MarketingDrive earned 0 total points
ID: 20288076
Figured it out this morning... Need to set up the Printer as a "Virtual Printer" through the RIP software and then it keeps it!
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by:johnb6767
ID: 20508645
none by me....
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by:Vee_Mod
ID: 20524697
Closed, 250 points refunded.
Vee_Mod
Community Support Moderator
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