Solved

exchange 2007 + Outllok 2003 clients have no free/busy info

Posted on 2007-11-14
2
884 Views
Last Modified: 2008-07-15
I have seen several other posts that discuss this issue however none of them speak to my direct problem. One of you guru's out there may have the answer.

We migrated from ex 2003 to 2007 a couple of months ago and are still running the RTM version. My 2003 server is dead and gone. All of my clients using outllok 2007 and OWA see the free/busy info ok, just not the outlook 2003 clients. I have no reference to my old server anywhere in my new server that I can see. I used adsiedit to pretty much wipe it all out. I think I made a mistake by not migrating all of my PF info over from the old server as the free/busy info has not worked since the migration. we have about 50 users that mostly look up each others schedule via shared cal's so this issue has been on the back burner till now. My question is this: Is there something that is pointing my clients to the old server for free/busy info? If so, how can i change that? A post I read mentioned changing the legacydn for each user to match the new server address but I tested that and it did not work. Still no free/busy. here is a list of what I have tried:

new GUID
recreate public folder store
permission changes in iis


the weird thing is I am getting an error on the server that says "Error updating public folder with free/busy information on virtual machine EMAIL. The error number is 0x8004010f."

Do I have a phantom somewhere?

here is a list of free/busy folder


AgeLimit                       :
EntryId                        : 000000001A447390AA6611CD9BC800AA002FC45A03002B
                                 14FBC060501A44B810344E0F3F11250000000000010000
HasSubFolders                  : True
HiddenFromAddressListsEnabled  : False
LocalReplicaAgeLimit           :
MailEnabled                    : False
MaxItemSize                    :
Name                           : IPM_SUBTREE
ParentPath                     :
PerUserReadStateEnabled        : True
PostStorageQuota               :
Replicas                       : {}
ReplicationSchedule            : {}
RetainDeletedItemsFor          :
StorageQuota                   :
UseDatabaseAgeDefaults         : True
UseDatabaseQuotaDefaults       : True
UseDatabaseReplicationSchedule : False
UseDatabaseRetentionDefaults   : True
Identity                       : \
IsValid                        : True
OriginatingServer              : email



[PS] C:\Documents and Settings\Administrator.PHL>get-publicfolder

Name                                    Parent Path
----                                    -----------
IPM_SUBTREE


[[PS] C:\Documents and Settings\Administrator.PHL>get-publicfolder "\non_ipm_subt
ree\schedule+ free busy"

Name                                    Parent Path
----                                    -----------
SCHEDULE+ FREE BUSY                     \NON_IPM_SUBTREE


[PS] C:\Documents and Settings\Administrator.PHL>get-publicfolder "\non_ipm_subt
ree\schedule+ free busy" | fl


AgeLimit                       :
EntryId                        : 000000001A447390AA6611CD9BC800AA002FC45A03002B
                                 14FBC060501A44B810344E0F3F11250000000000040000
HasSubFolders                  : True
HiddenFromAddressListsEnabled  : False
LocalReplicaAgeLimit           :
MailEnabled                    : False
MaxItemSize                    :
Name                           : SCHEDULE+ FREE BUSY
ParentPath                     : \NON_IPM_SUBTREE
PerUserReadStateEnabled        : True
PostStorageQuota               :
Replicas                       : {}
ReplicationSchedule            : {}
RetainDeletedItemsFor          :
StorageQuota                   :
UseDatabaseAgeDefaults         : True
UseDatabaseQuotaDefaults       : True
UseDatabaseReplicationSchedule : True
UseDatabaseRetentionDefaults   : True
Identity                       : \non_ipm_subtree\schedule+ free busy
IsValid                        : True
OriginatingServer              : email

AgeLimit                       :
EntryId                        : 000000001A447390AA6611CD9BC800AA002FC45A03002B
                                 14FBC060501A44B810344E0F3F11250000000000040000
HasSubFolders                  : True
HiddenFromAddressListsEnabled  : False
LocalReplicaAgeLimit           :
MailEnabled                    : False
MaxItemSize                    :
Name                           : SCHEDULE+ FREE BUSY
ParentPath                     : \NON_IPM_SUBTREE
PerUserReadStateEnabled        : True
PostStorageQuota               :
Replicas                       : {}
ReplicationSchedule            : {}
RetainDeletedItemsFor          :
StorageQuota                   :
UseDatabaseAgeDefaults         : True
UseDatabaseQuotaDefaults       : True
UseDatabaseReplicationSchedule : True
UseDatabaseRetentionDefaults   : True
Identity                       : \NON_IPM_SUBTREE\SCHEDULE+ FREE BUSY
IsValid                        : True
OriginatingServer              : email

AgeLimit                       : 100.00:00:00
EntryId                        : 000000001A447390AA6611CD9BC800AA002FC45A030092
                                 602ABC57184F16A9B0349574DC23420000000000070000
HasSubFolders                  : False
HiddenFromAddressListsEnabled  : True
LocalReplicaAgeLimit           :
MailEnabled                    : False
MaxItemSize                    :
Name                           : EX:/o=m3 media group/ou=Exchange Administrativ
                                 e Group (FYDIBOHF23SPDLT)
ParentPath                     : \NON_IPM_SUBTREE\SCHEDULE+ FREE BUSY
PerUserReadStateEnabled        : True
PostStorageQuota               :
Replicas                       : {Public Folder Database}
ReplicationSchedule            : {}
RetainDeletedItemsFor          :
StorageQuota                   :
UseDatabaseAgeDefaults         : False
UseDatabaseQuotaDefaults       : True
UseDatabaseReplicationSchedule : True
UseDatabaseRetentionDefaults   : True
Identity                       : \NON_IPM_SUBTREE\SCHEDULE+ FREE BUSY\EX:/o=m3
                                 media group/ou=Exchange Administrative Group (
                                 FYDIBOHF23SPDLT)
IsValid                        : True
OriginatingServer              : email
0
Comment
Question by:hoppyshaw
2 Comments
 
LVL 8

Accepted Solution

by:
seeimred earned 250 total points
Comment Utility
First thing is the manner of the E2k3 removal probably left the System Folder information behind in Active Directory in the form of a GUID. If you didn't have a replica of the System folders on the E207 server, the GUID is orphaned but still trying to find the object.

However, the really problem is with Outlook 2003. It doesn't understand native Exchange 2007 Free/busy overhaul where OL2007 does. E2k7 w/OL2007 are designed to pull together other's FB directly from each others calendars using the server side Availability Service, not from a centralized System folder as with E2k3.  OL2003 was designed around E2k & E2k3 architecture with a centralized FB system folder structure. And all OL2003 clients go to the closest server to them based on what is in the local Mail Profile (windows messaging subsystem RegKey). The Availability Service is a subprocess of the E2k7 Calendar Concierge feature. It is also available when you use OWA and works the same as OL2007 would for Free/Busy.  Your options are
a) to stand up another E2k3 server for hosting the system folders which may then require you to run GUIDGen utility,
b) have the OL2003 users use OWA for scheduling their meetings, or
c) upgrade your OL2003 clients to OL2007 create a new mail profile for them and call it done.
0
 

Author Comment

by:hoppyshaw
Comment Utility
So if the folder was never brought over from the old server, are you saying that there is no way for Exchange 2007 to host a free/busy folder in the PF's so older clients can access that info? The second solution would work for now but will not work long term. I would not mind going to Outlook 2007 but it does not work well with one of the in house plugins we created. So that would need to be re-tooled before we could launch it. Can you think of anything else we could do?
0

Featured Post

Promote certifications in your email signature

Has your company recently won an award or achieved a certification? They'll no doubt want to show it off. Email signature images used to promote certifications & awards can instantly establish credibility with a recipient and provide you with numerous benefits.

Join & Write a Comment

Resolve Outlook connectivity issues after moving mailbox to new Exchange 2016 server
Find out how to use Active Directory data for email signature management in Microsoft Exchange and Office 365.
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

6 Experts available now in Live!

Get 1:1 Help Now