Solved

cannot install cisco SDM v 2.4

Posted on 2007-11-14
6
3,060 Views
Last Modified: 2011-09-20
Hi,
I bouth a new router and it comes with a cisco SDM v 2.4.  I couldn't install this CD at all.  Every time I try to install, it says "Windows cannot access specified device, or file.  You may not have the appropriate permission to access the item"  I don't think the CD is bad because I tried with another SDM v 2.4 CD, I got the same error too.  Does anybody know why?
Thanks
0
Comment
Question by:waveone
  • 3
  • 2
6 Comments
 
LVL 15

Accepted Solution

by:
wingatesl earned 125 total points
ID: 20285605
I am not sure about the CD but you can download the SDM from here
www.cisco.com/go/sdm
What file are you trying to run from the CD?
0
 

Author Comment

by:waveone
ID: 20285813
I can not use my current CCO account to download the software on cisco site.  I think this feature only available to users who paid.  The CD that I am talking about comes with brand new router when we purchased the router.  It labled "Cisco Router and Security Device Manager SDM"
Thanks
0
 

Author Comment

by:waveone
ID: 20285817
The file that I am trying to run is setup.exe
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 
LVL 15

Expert Comment

by:wingatesl
ID: 20286216
try copying the contents of the CD to your hard drive like c:\sdm
0
 

Author Comment

by:waveone
ID: 20291884
too bad,
I tried that and couldn't copy.  I could be the cd is bad.
0
 

Expert Comment

by:CrashVB
ID: 20424695
I just bought a Cisco 1800 Series router... 1811 to be exact... and ran into the same problem.  There's no such thing as copying the contents to your harddrive if you can't even read the CD to begin with.

For those of us who do NOT have a contract with Cisco, you have to read/run the CD in a Linux environment.  Copy the files in Linux to a Windows partition and it'll work (in Windows).  If you don't have access to a Linux machine, you're pretty much stuck with SDM Express.  Steps on accessing that are described in the setup book you should have received with your router.
0

Featured Post

Control application downtime with dependency maps

Visualize the interdependencies between application components better with Applications Manager's automated application discovery and dependency mapping feature. Resolve performance issues faster by quickly isolating problematic components.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

There are two basic ways to configure a static route for Cisco IOS devices. I've written this article to highlight a case study comparing the configuration of a static route using the next-hop IP and the configuration of a static route using an outg…
I recently attended Cisco Live! in Las Vegas, a conference that boasted over 28,000 techies in attendance, and a week of hands-on learning hosted by a solid partner with which Concerto goes to market.  Every year, Cisco displays cutting-edge technol…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now