Solved

Windows 98 constantly reboots

Posted on 2007-11-14
6
135 Views
Last Modified: 2013-12-29
We have an older Dell computer, running Windows 98.  The machine has taken to rebooting on its own.  At first, I thought it might be Sasser, but my understanding is that Sasser cannot infect a W98 machine.  Short of reformatting, any ideas on how to fix this?
0
Comment
Question by:DocPit
6 Comments
 
LVL 32

Accepted Solution

by:
willcomp earned 68 total points
ID: 20286240
Could be motherboard or power supply instead of OS. Take a look at capacitors on motherboard and see if any are bulging or leaking. Swap power supplies if you have a spare.

What is model of PC?
0
 
LVL 38

Assisted Solution

by:BillDL
BillDL earned 66 total points
ID: 20287652
My first instinct would be as willcomp has suggested, ie. failing power supply.  The BIOS on most computers is set to reboot if there is a power failure from the supply.  In the case of a power cut to the house/office, then this setting would obviously only be seen once power was restored, but even minor power dips that aren't always evident on other electrical appliances can cause a computer to detect it as a power failure.

The easiest way to test if the reboots are being caused by this is to change the BIOS setting so that the computer stays off after a power failure.  To enter the BIOS settings (or more correctly the CMOS Setup Screen), you press and hold the correct key or combination of keys during the early stages of boot.  Common keys are F1, F2, and DEL, but usually you'll see this shown on screen very shortly after you power it on, such as "F2 - Setup".

Once in the CMOS Setup, you navigate using the Tab, Arrow, Enter and Esc keys, and these are usually shown somewhere on the same screens.  Find the Power-related settings and look for the setting that offers options for what the system should do following power failure.  Change it to "Stay Off", and then press the key that confirms the change and exits the CMOS Setup.  This is usually F10, but may differ.  The system will then reboot.

If you have never navigated around the CMOS Setup screens, then it is wise to read the motherboard manual, because if you change the wrong setting your computer may not boot without more drastic action to wipe out the existing settings and set them to failsafe ones that may not be best for that computer.

As willcomp has asked, what's the make and model of the PC?
0
 
LVL 91

Assisted Solution

by:nobus
nobus earned 66 total points
ID: 20289709
it can be due to hard, or soft. to diagnose, run the pc from a live  cd :
ftp://ftp.uni-kl.de/pub/linux/knoppix/KNOPPIX_V5.1.0CD-2006-12-30-EN.iso      Knoppix      
www.nu2.nu/pebuilder/                                     BartPe

Hard :
-overheating :
    check the cpu temps in the bios, or with speedfan :  http://www.almico.com/speedfan.php
    check that all fans are running normally  (cpu - PS ..), and clean out all dust
-can the PS handle the load ?  check here :  http://extreme.outervision.com/psucalculator.jsp      
-remove devices for testing, or start with the minimum :
    mobo + cpu + 1 ram stick, PS, video card   --- any reboots ?  if Y it is one of the connected, swap components   1   by 1
if N  --> add devices 1 by 1
0
 
LVL 1

Expert Comment

by:Computer101
ID: 20590982
Forced accept.

Computer101
EE Admin
0
 
LVL 38

Expert Comment

by:BillDL
ID: 20591930
Thank you LeeTutor and Computer101
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
This Micro Tutorial will give you a basic overview of Windows DVD Burner through its features and interface. This will be demonstrated using Windows 7 operating system.

867 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

22 Experts available now in Live!

Get 1:1 Help Now