?
Solved

Lotus notes client gets hang

Posted on 2007-11-15
4
Medium Priority
?
4,312 Views
Last Modified: 2013-12-18
when run lotus notes client type the password and press enter it gets hang and dont open,
i deleted cach files, desktop files, and enabled only TCP Port, it didnt fix the problem, i have removed lotus notes client and reinstalled it again it worked fine, the problem that the client gets hang again at the same old behavior after little days ... thank u for assistance
0
Comment
Question by:naser_d1
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 31

Accepted Solution

by:
qwaletee earned 375 total points
ID: 20289402
I would remove ALL files, keeping only ones the user absolutely needs. That includes even names.nsf (you can make a non-replica copy first, or better yet, create a new one that has all the user contacts and groups but nothing else, not connections, not locations, not certificates, not accounts). Any files that have replicas on the server -- delete.  ANy files not absolutely needed (log.nsf, NOTES.INI) -- delete. ANy files you must save, just save them but preferably using a non-replica copy.

You can also try enabling the NRPC trace window, so that there;s a chance you can identify what behavior is taking place either right before tha hang or during the hang.
0
 
LVL 20

Expert Comment

by:brwwiggins
ID: 20290011
before doing what qwalatee suggested I would go back and remove bookmark.nsf, cache.ndk, and desktop6.ndk as well as any *.tmp files in the data directory and see if that helps.

I've seen the bookmark.nsf get corrupted especially if the user customizes the welcome page or sets another database (inbox) to be their welcome page
0
 
LVL 63

Expert Comment

by:SysExpert
ID: 20296132
Lastly, I would also do a hardware check.

RAM, Hard drive corruption, or MOtherboard issues.


I hope this helps !
0
 
LVL 31

Expert Comment

by:qwaletee
ID: 20352387
OK, so what did you do to finally solve the problem?
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

IBM Notes offer Encryption feature using which the user can secure its NSF emails or entire database easily. In this section we will discuss about the process to Encrypt Incoming and Outgoing Mails in depth.
Sometimes clients can lose connectivity with the Lotus Notes Domino Server, but there's not always an obvious answer as to why it happens.   Read this article to follow one of the first experiences I had with Lotus Notes on a client's machine, my…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.
In this video you will find out how to export Office 365 mailboxes using the built in eDiscovery tool. Bear in mind that although this method might be useful in some cases, using PST files as Office 365 backup is troublesome in a long run (more on t…
Suggested Courses
Course of the Month12 days, 7 hours left to enroll

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question