Ghost claims C drive is unmounted
Posted on 2007-11-15
I recently purchased Ghost 12.0 to help back up my new internal hard drive. Before I swapped hard drives, the demo version of Ghost seemed to work fine. With the new hard drive, however, Ghost claims it is unmounted and won't allow me to back it up using the normal "recovery point" process. It says the C drive is unmounted. This seems silly as I'm running Windows from it -- how can it be unmouted?
I got on Symantecs tech support chat, and the technician brought up the Disk Management tool, pointed to my "Disk 0" drive and basically said "See, it's not called C so Ghost can't use it." Disk Management wouldn't allow it to be changed to C (only G, H, I, etc.). The technician threw up his hands and suggested I call the hard disk manufacturer.
I originally set up this new drive with my original windows XP Home setup CD, then restored a backup of the original drive using a different backup program (Stompsoft PC Backup) .
How can my C drive be unmounted? And how can I fix it?