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Printer settings not preserved across sessions

Posted on 2007-11-15
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Last Modified: 2013-12-05
We have been using PCL5 (single-tray Laserjet III compatible) printers at the remote end of a TS session for years with no problem.  We have just installed a Laserjet P2015 at the remote and, configured the PCL and PS drivers locally and on the TS so the PCL driver uses Tray 2 and the PS Tray 3.  Locally the printer works fine.  From a TS session the Session printer contains the default settings, i.e. Automatically Select for the the paper tray.   Is there any way of "forcing" all the local settings to a TS Session printer?  I have trawled M$ and EE and not found an answer.  500 points up for grabs.
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Question by:BobPetty
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6 Comments
 
LVL 31

Accepted Solution

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Cláudio Rodrigues earned 500 total points
ID: 20290076
Check this article.
http://support.microsoft.com/kb/243942

Cláudio Rodrigues
Microsoft MVP
Windows Server - Terminal Services
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Author Comment

by:BobPetty
ID: 20290370
Thank you TSMVP  I'll talk the remote site through setting up an instance of their Sessions Printers and see if that fixes it.  Will let you know in a day or so, probably early next week.
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LVL 1

Author Comment

by:BobPetty
ID: 20318824
Instead of talking the remote site through editing the Device Settings tab, I edited a Session Printer from the TS console, and it looks like it has saved my settings on the Device Manager tab, but not on the Paper/Quality tab in Printing Preferences.  This particular printer (LJ2015) has both PCL5e and PS emulation, so for the PS driver I disabled Tray 2, and for PCL tray 3.  As the remote users are not technically minded, I will be waiting until later in the week when a colleague is visiting the remote site to test it out.  However, I feel TSMVP should be awarded the points for his answer.  Please, moderators, could you leave this question open so I can post further comments next week.
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Author Comment

by:BobPetty
ID: 20334183
Quick update:  When working on the TS console, editing the Properies of a Session Printer, only changes on the Device Settings tab are saved back to the Client PC, as per M$'s KB243942.  Form to Tray assignments (which would normally be set in Printing Preferences) need to be set on the Session Printer from the *Remote PC Console* while logged on to TS.  These settings are then preserved across sessions.  Don't forget also that the TS Logon must have sufficient rights to manage printers.  Moderators, please will you now close this question, allocating points to TSMVP , but marking this last post as Assisted Solution.
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Author Comment

by:BobPetty
ID: 20334191
As a PS to the above, even though Tray 3 was set as Not Installed in the PCL5e driver, if the paper source was set to Automatically Select, it picked up from Tray 3.  Bizarre or what!
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Author Closing Comment

by:BobPetty
ID: 31409318
Please see my final two comments for full details.
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