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Carrie Miles

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Unable to communicate after establishing vpn tunnel between cisco asa device and linksys befvp41

I'm able to establish a vpn tunnel between my linksys befvp41 and a cisco asa device at a client site.  However, once the client connects, they are not able to ping any devices on the network or connect to them.

Any ideas?

Thank you very much
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Jan Bacher
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Carrie Miles

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I'm not sure how their cisco device is working.

I configured the tunnel on the linksys with the IP range specified by the client.
Ok,  I have an update to this.

I have confirmed with linksys that my settings are all open and nothing blocking pings or connection to devices after the tunnel connection.

However, both ends are receiving a message in the log saying Invalid_Login_information.  But we are able to establish the tunnel with no problems.

Any ideas?

Thank you
Sorry, the actual message is Invalid ID Info.
The common theme that I am finding is:

"Check the network lists (Access Control Lists [ACLs]) on both ends of this VPN tunnel.

They have to be identical mirrors of each other."
I can't configure ACL's on the Linksys router.  They sent a portion of the their logs over and on their invalid id message i can see something about a crypto map, but the screenshot doesn't show the entire message.

I'm beginning to think this is my client's ASA device issue, not so much mine?
Linksys had to resolve this issue by working with the client.  Thank you