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Have you given permissions to the users mail for the use who needs access in ADUC.?
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Have you given permissions to the users mail for the use who needs access in ADUC.?

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i have a user that I am unable to get to see another mailbox. when he goes to click on it it the + sign goes away and when I try and say open other user it says it can not find the inbox, but otehr users can see it
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i have a user that I am unable to get to see another mailbox. when he goes to click on it it the + sign goes away and when I try and say open other user it says it can not find the inbox, but otehr users can see it

outlook user

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

An email client, email reader or more formally mail user agent (MUA) is a computer program in the category of groupware environments used to access and manage a user's email. A web application that provides message management, composition, and reception functions may internally act as an email client; as a whole, it is commonly referred to as webmail. Likewise, email client may be referred to a piece of computer hardware or software whose primary or most visible role is to work as an email client. Email clients can also have other systems, like calendars, notes and contact managers.