Solved

Several users are complaining of folders, calendars, and contacts disappearing.

Posted on 2007-11-15
7
223 Views
Last Modified: 2013-12-05
Several users are complaining of folders, calendars, and contacts disappearing.  I am totally lost here and people are beginning to get pissed.  Can someone assist?  

Details:

win 2000 server
ms exch 2000
75 users

Any assistance would be great.  Thank you
0
Comment
Question by:tekgiants
  • 4
  • 3
7 Comments
 
LVL 104

Expert Comment

by:Sembee
ID: 20291913
Based on the information that you have provided above, impossible to diagnose what is happening. Cold be a corrupt database, could be someone who has more rights than they should do simply deleting the content.

Simon.
0
 
LVL 1

Author Comment

by:tekgiants
ID: 20299011
Well its 3 users with similiar issue.  I had a drive notifcation that there were some errors so i ran the check and it seems fine now.  However I have now 3 users where people are missing old emails, calendars, contacts and personal folders.  No one deleted anything. Made sure.  Does this help?
0
 
LVL 104

Expert Comment

by:Sembee
ID: 20300783
Drive notification where? On the Exchange server? You could still be looking at a corrupt database - if that is the case then you could be looking at a serious problem.
Do you have good backups?

Simon.
0
Want to promote your upcoming event?

Attending an event? Speaking at a conference? Or exhibiting at a trade show? Easily inform your contacts by using a promotional banner in your email signature. This will ensure your organization’s most important contacts are in the know.

 
LVL 1

Author Comment

by:tekgiants
ID: 20319533
On the exchange server.  The problem is they dont have a good backup.  Now the other users are ok and I just have one user who cannot see her contacts and folders.  Thoughts?
0
 
LVL 104

Accepted Solution

by:
Sembee earned 500 total points
ID: 20320761
Without backups you are probably stuck. Use it as a lesson to ensure that the backups are good in future. At present you don't actually know what the root cause of the problem is - it could be something with the database, the physical drives, the drive or file structure.

Simon.
0
 
LVL 1

Author Comment

by:tekgiants
ID: 20320979
Yeah that is kind of what I was thinking as well.  We inherited a mess of a network from someone who kind of half-assed everything. I will double check on the backups.  Perhaps he created a ghost image or something. I could only hope.  Let me do some digging and if nothing I will award the points.  Thanks Simon
0
 
LVL 1

Author Closing Comment

by:tekgiants
ID: 31409357
I have come to the conclusion the drive is shot and the a##hole that was here before us totally screwed this place up.  :)  Good Times!
0

Featured Post

Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

We are happy to announce a brand new addition to our line of acclaimed email signature management products – CodeTwo Email Signatures for Office 365.
Local Continuous Replication is a cost effective and quick way of backing up Exchange server data. The following article describes the steps required to configure Local Continuous Replication. Also, the article tells you how to restore from a backup…
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…

930 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now