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Several users are complaining of folders, calendars, and contacts disappearing.

Posted on 2007-11-15
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Several users are complaining of folders, calendars, and contacts disappearing.  I am totally lost here and people are beginning to get pissed.  Can someone assist?  

Details:

win 2000 server
ms exch 2000
75 users

Any assistance would be great.  Thank you
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Question by:tekgiants
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by:Sembee
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Based on the information that you have provided above, impossible to diagnose what is happening. Cold be a corrupt database, could be someone who has more rights than they should do simply deleting the content.

Simon.
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by:tekgiants
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Well its 3 users with similiar issue.  I had a drive notifcation that there were some errors so i ran the check and it seems fine now.  However I have now 3 users where people are missing old emails, calendars, contacts and personal folders.  No one deleted anything. Made sure.  Does this help?
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by:Sembee
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Drive notification where? On the Exchange server? You could still be looking at a corrupt database - if that is the case then you could be looking at a serious problem.
Do you have good backups?

Simon.
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by:tekgiants
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On the exchange server.  The problem is they dont have a good backup.  Now the other users are ok and I just have one user who cannot see her contacts and folders.  Thoughts?
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Sembee earned 500 total points
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Without backups you are probably stuck. Use it as a lesson to ensure that the backups are good in future. At present you don't actually know what the root cause of the problem is - it could be something with the database, the physical drives, the drive or file structure.

Simon.
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by:tekgiants
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Yeah that is kind of what I was thinking as well.  We inherited a mess of a network from someone who kind of half-assed everything. I will double check on the backups.  Perhaps he created a ghost image or something. I could only hope.  Let me do some digging and if nothing I will award the points.  Thanks Simon
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by:tekgiants
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I have come to the conclusion the drive is shot and the a##hole that was here before us totally screwed this place up.  :)  Good Times!
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