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Blacklisted by German blacklist -- Appears to have blacklisted my ISP

Posted on 2007-11-15
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Last Modified: 2012-05-05
Hi Experts,
been having some email issues recently and after looking into it, it appears that some german site has blacklisted our ISP  and/or our domain.
After looking at their site 'UCEPROTECTL3'   ( http://www.uceprotect.net )  looks as if this site is not company based, but some donkey's trying to scam money for delisting....

anyway, not sure if this is the root cause of some of my problems because my mail server not listed on any other blacklists,  but curious if anyone else has ever dealt w/ these folks and how to get them to remove from blacklist.

Below is the snippet from their website after doing a search on my mail server IP address.
THIS INFO IS FOR ENDUSERS. IF YOU ARE PROVIDER PLEASE TEST ASN INSTEAD
 
IP-Information
Your IP 'My IP Address' is part of AS 8113 
and the Networks 129.44.160.0/19 
 
Reverse DNS (PTR) exists and claimes to be: 'My.server.com' 
 
Forward DNS for 'My.Server.Com' is: 'my ip address'
 
DNS ist consistent.
 
 
 
 
--------------------------------------------------------------------------------
 
UCEPROTECT-Level1
(Single IP)IP Status Listingrisk Optional Expressdelisting
WARNING!
PROBLEM MUST BE FIXED FIRST
TO PREVENT NEW LISTINGS 
'My IP Address'  NOT LISTED LOW not available  
 
 
--------------------------------------------------------------------------------
 
UCEPROTECT-Level2 
Networks this IP belongs to
Networks Status Level 1 listed spammers
within the last 7 days Escalation to Level 2
by Level 1 records Optional Expressdelisting
WARNING!
PROBLEM MUST BE FIXED FIRST
TO PREVENT NEW LISTINGS 
129.44.160.0/19 Low Listingrisk 17 65 not available 
 
 
 
--------------------------------------------------------------------------------
 
UCEPROTECT-Level3 
Reputation of ASN 8113 | 
AS Status Provider has
total IP's Level 1 listed spammers
within the last 7 days Escalation to Level 3
by Level 1 records Optional Expressdelisting
WARNING!
PROBLEM MUST BE FIXED FIRST
TO PREVENT NEW LISTINGS 
8113  LISTED 241664 726 483                          
 
 
What means listed at UCEPROTECT-Level 3?
GAME OVER. We and our users have seen enough spam and heared all possible excusions why some lazy providers think to be not responsible for what their customers are doing.
 
We are not just another blacklist. We really know better. Spam is always a problem tolerated by the provider.
 
We have very bad news for you: It seems you have chosen the wrong provider.
Your IP 'My IP Address' was NOT part of a spamrun, but your provider seems to believe that spam is what the internet was made for.
By tolerating your provider doesn't care about spammers you are also supporting the global spam.
If all people would boycott spammerhaevens, spam-friendly providers wouldn't even exist.
 
Please send a compliant to your provider and request him to fix this problem immediatly.
Think about this: You pay him for, that you can use the internet without problems.
 
If he ignores your complaint or claims he can't do anything, you should consider to change your provider.
Don't accept to be fooled. If your provider really wants to stop spam he would install preventive measures.
 
This 4 little steps would make the difference - and they can be done in less than one hour.
 
Can't you make an exception for me?
We never make exceptions. Requests are futile. Only your provider can fix this problem.
 
How can my providers total ip-space be removed from UCEPROTECT-Level 3?
After your provider has fixed his problems, the UCEPROTECT-Level 3 listing will be removed automatically and free of charge as soon as the causal Level 1 listings will expire. Every IP listed at Level 1 expires 7 days after we have seen the last abusive action coming from it.
If your provider don't want to wait for free expiration, he can optionally do Expressdelisting, which is charged a total of 250 EURO.
That is a huge discount compared to our charges for Level 2 or even Level 1 expressdelistings.
It is necessary that problems are fixed in first place, otherwise your providers complete IP-space might end up in Level 3 again within a short timeframe.

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Question by:SflahertyEE
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michko earned 500 total points
ID: 20291296
Very good discussion on this very same issue here:
http://www.jaguarpc.com/forums/archive/index.php/t-18111.html
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Expert Comment

by:michko
ID: 20291450
BTW - the way I read it is that these folks are scammers that prey on smaller ISPs.  Haven't seen any references of folks who have dealt with them and done so successfully.  
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by:SflahertyEE
ID: 20292871
Hi Michko,
yeah, that's what I took from it too. and thanks for that other blog link, that is exactly what i was dealing with.... and as i mentioned earlier, i don't even think they're technically used by spam devices as part of the blacklist check.. normally the spamhaus / sorbs / etc.. are the ones built into devices like barracuda's & such...

so i'll disregard for now and assume some of the problems are dealing more directly with Exchange or dns.. i was just curious when i saw it...
so let those guys prey on someone else.... or as Conan O'Brien would say:
"DAS VOOT RI SCHLAGEN TOOTEN!!!"......     ;-)
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Author Closing Comment

by:SflahertyEE
ID: 31409360
very helpful...
my question turned out that there wasn't a specific solution, but the rep. provided very good information to assist in understanding the problem
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LVL 27

Expert Comment

by:michko
ID: 20293138
Lol.

Glad I could help.  
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