Mails showing in Outlook Inbox but not in Exchange (OWA) Inbox
Posted on 2007-11-15
I have recently purchased a new Notebook here for the office and it is running Vista Business. I installed Office 2003 on it as this is the standard within the office. Everything worked fine with all the office apps with the exception of Outlook.
When Outlook was running it looked fine with the number of unread mails showing in brackets next to the Inbox under Personal Folders. However under closer inspection I noticed that the +Mailbox xxxx also had an Inbox which was actually collecting the mail and then forwarding it to the Inbox in Personal Folders.
This seemed very strange so I logged on to the account via OWA to check what was going on. The Inbox, which should contain thousands of mails, was empty. On further examination I saw that the mails were coming in and that they were going out as soon as Outlook could sync with Exchange.
So what I need to know is, why are the mails leaving the Mailbox and forwarding to the Personal Folders, and, How can I turn it round so Exchange keeps all of these? None of the other folders seem to be affected. Just as a matter of interest, I was out of the office for a couple of days and someone else was messing with the notebook. He denies making any changes but I can't really say if he did.