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SysVol Folder fills up Hard Drive due to Backup Exec

Posted on 2007-11-15
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I have BackupExec 11d.  For some reason the System Volume Information folder on the server that has Backup Exec on it fills up with many GB worth of data.  If I restart the Backup Exec services it cleans out all the sys vol folder files.  None of my backups are failing. (I read a symantec article saying the sysvol folder fills up when the backup fails)  Any ideas on how to correct this issue?
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Question by:pghzooit
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by:opie6373
ID: 20291055
what folder specifically is large? is it the logs folder?  did you search symantec's knowledgebase? you've probably got some sort of debug logging running.  

do a search on symantec.  do you have a support contract with them? if so give them a call.  
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by:pghzooit
ID: 20291359
c:\System Volume Information

I do have a suport contract with symantec but they are not much help...as usual.
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by:opie6373
ID: 20291630
ok what are the file types that being written to that directory? i have 11d on win 2003 and i have no such directory.  did you install backup exec to that directory?

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by:opie6373
ID: 20291795
ah ha, the system volume information is an procted os file.  i had to enable that view on my server.  i found this thread that may have your answer.  it could be related to having "user data" under volume shadow copy components selected in your backup job selections

http://www.tek-tips.com/viewthread.cfm?qid=1125611&page=1
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by:pghzooit
ID: 20292247
I don't see where I uncheck user data at?
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by:opie6373
ID: 20292272
in the job setup, selections, expand out the machine (s) you are backing up and then expand volume shadow copy components and the uncheck user data.

you could also view the selection list details (text) and find the line of text that point to the user data selection (s) and delete.  

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by:pghzooit
ID: 20292468
I do not currently back anything up under shadow copy.
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by:opie6373
ID: 20292738
do you have the advanced open file option checked?  in the backup job on the left pane, click advanced open file and see if you are using it.  

are you backing up exchange? sql?  
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by:pghzooit
ID: 20293825
I do not use AOFO.  I am backing up exchange and sql databases.
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by:opie6373
ID: 20297872
are you using backup exec continuous protection server in addition to backup exec?

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by:pghzooit
ID: 20299174
No
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by:pghzooit
ID: 20299867
I limited the size of shadow copy on the C Drive that did not have shadow copy enabled and it seems to have worked.  I will know for sure in a few days after some backups have run.  Veritas always seems to have strange workarounds.
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by:opie6373
ID: 20299961
yeah, i have spent way too much time troubleshooting veritas.  And when I really needed it for an exchange restore it was of no use.  

thinking of changing backup software, but our main software vendor i think only supports backups from veritas.  

anyway.
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by:pghzooit
ID: 20299969
What other products were you looking at?  I just upgraded to 11d but I like to hear what others are or are planning on using.
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by:opie6373
ID: 20300656
I haven't actually looked at any other backup software.  You might want to do a search on this site or post another question
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