Adding a user to a Citrix Application

Posted on 2007-11-15
Last Modified: 2008-06-23
I am trying to add a user to an application we have in Citrix. This is my first time doing this. I went to Citrix Management Console and log in as Administrator. Then go to Applications and right click on the application and select Properties. Then go to Users tab and check Show Users then navigate to the user in active directory and click the Add button but nothing happens.

If I click Add List of Names and type the users name in and click check names it validates the name but then I click Ok and the box disappears but the user is still not there. I can remove a user but not add one. The user already uses other applications in Citrix but how do I add them to another application?

Question by:kserritt
  • 3
  • 2
LVL 18

Accepted Solution

mgcIT earned 250 total points
ID: 20291042
sounds like you are doing everything correctly... when adding a name manually are you typing domain\username?
LVL 19

Assisted Solution

BLipman earned 250 total points
ID: 20291383
Try changing the User Selector, I think the default is the Citrix User Selector (you can change this on the add user screen).  Do you have more than one server?  If so, run the AMC on another server and see if it is still an issue.  Try it with a new published app instead of an existing one.  
I have never seen issues with this process; it is strange indeed.  

Author Comment

ID: 20291566
Yes when I add the user I am typing domain\user and it looks the user up and validates it but it will not add it.

I don't see where I can change the user selector. I am using an older version of Citrix though. We only have 1 Citrix server.
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.


Author Comment

ID: 20292098
Ok so I went back in and I can add the user to other applications but I couldn't add the user to FAS Asset Inventory. So when I started looking at the users that were added it had "domain\" as a user so not sure if that included the whole domain or what but when I removed "domain\" I could then add the user.
LVL 19

Expert Comment

ID: 20294909
Ahh, that's the Citrix equiv. of a broken SID.  Good stuff, glad you fixed it.

Author Comment

ID: 20295897
Thanks for the help. I will split the points between you guys.

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Several part series to implement Internet Explorer 11 Enterprise Mode
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.

820 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question