Office 2003 on Terminal Server - Administrators can open apps. Users receive error.
Posted on 2007-11-15
I did a clean install of W2K3 R2 Standard using the latest hardware drivers. I added the Terminal Server role thru "Manage Your Server". I installed Office 2003 Pro (Retail) according to MS KB #828955. Up to this point, no updates have been installed and nothing has been activated.
When logged on (locally or remotely) as an administrator, I can use the Office apps without issue. When logged on (locally or remotely) as a User, I receive the following error: "This feature is not available. For more information, contact your system administrator." If I remove the Terminal Server role, Users can run the Office apps. If I re-enable the Terminal Server role, Users are denied citing the same error.
I downloaded and installed all OS and Office updates with no change. I performed the above procedure again, using a different hard disk, with no change.
I've read several articles on NTFS / Registry permissions relating to Terminal Services. I've changed "Permission Compatibilty" in TS Config to "Relaxed Security" with no change. I've gone as far as giving the "Everyone" group "Full Control" of all registry keys and the C drive with no change.
Here's the kicker: If I do a clean install of W2K3, install Office 2003 normally (outside of Add/Remove Programs... just put the disk in and go), and add the Terminal Server role last... All seems to work perfectly!
My concern is that the procedure that "works" is different from that outlined by Microsoft and I'm concerned that issues will arise later. Am I missing something???
Any insight is greatly appreciated.